On-site Training Archives | Shufrans TechDocs Home // On-site Training Archives | Shufrans TechDocs

*Course fee includes exercises, learning aids, certificate of completion, and 120-day post-training support.

⁺⁺A group discount of up to €500 is applicable when two or more participants sign up for the same event. Send us your questions: enquiry@shufrans-techdocs.com.

🏷️ A €210 fee discount is applicable when you also sign up for 🆕 Certified STE Masterclass | Europe Online.

What’s Included & Incentives

• Inclusions: Course materials, practical exercises, learning aids, a certificate of completion, and 120 days of post-training support.

• Group Discount: Save up to €500 when two or more colleagues register for the same cohort.

• Bundle Offer: Receive a €210 fee discount when you also register for the upcoming Certified STE Masterclass | Europe Online.

• Enquiries: Have questions or need a custom corporate booking? Send us a message at enquiry@asd-ste100.net.

Summary of Simplified Technical English (STE)

Simplified Technical English (ASD-STE100) is the internationally recognised controlled language specification designed to make complex technical manuals clear, unambiguous, and easily understood by a global audience. In today’s enterprise landscape—where automated translation engines and AI-assisted workflows rapidly scale content output but also multiply linguistic errors—upstream standardisation is more critical than ever.

By eliminating ambiguity and enforcing strict syntactic control, STE protects your documentation pipeline, acts as a reliable grounding layer for automated systems, drastically reduces translation costs, and prevents costly operational risks. While often a formal requirement for aerospace and defence maintenance documentation, STE is readily adapted across all high-compliance technical industries. Led by Shumin Chen, this foundational training teaches participants how to correctly and effectively apply STE rules in practice, navigate common writing pitfalls, and correct the frequent misinterpretations of core guidelines that undermine technical quality.

Why select a Simplified Technical English training with Shufrans?

Shumin is a very knowledgeable STE instructor. She kept the course interesting and was always open to our questions/feedback. The introduction to Simplified Technical English has been greatly beneficial for my understanding of what the specification entails. In terms of preferred rules, I cannot pinpoint a specific set of STE writing rules as they are all valuable. This was my favorite part of the course as I enjoyed analyzing how other writers went about using STE to best apply it to their line of work.

The rewriting workshop in Simplified Technical English training Europe was my favorite part of the course as I enjoyed analyzing how other writers went about using STE to best apply it to their line of work. I would highly recommend this course to all technical writers. Shumin Chen takes the time to clearly explain the rules of STE. A very attentive instructor, indeed. If given the chance, I would really enjoy working along side her. Michael Palmieri, Documentation Specialist, AON3D | The Advanced Additive Manufacturing Platform

STE Course Outline*

We’re committed to providing the highest quality learning experience in all our online workshops. Therefore, we’ve made the decision to cap all our online workshop session sizes at just five participants, starting 5 May 2025.

This intimate virtual environment fosters richer discussions, more personalised feedback, and a greater overall impact on your understanding and application of key technical communication standards like Simplified Technical English. Learn better, communicate better, across all our courses. This two-day Online STE Workshop includes interactive training, exercises, and a 120-day post-training consultation.

Day 1: Classroom Training & Foundations

• Practical overview of Simplified Technical English (ASD-STE100) and why strict structural control is essential for modern technical documentation.

• How STE ensures absolute clarity for both native and non-native speakers across global audiences.

• The direct risk-mitigation and cost benefits of adopting the STE international writing standard in high-compliance environments.

• Core writing rules and how to apply them systematically in daily practice.

• Mastering the general vocabulary lexicon: Approved and unapproved words, and the strict structural rationale behind them.

• Eliminating ambiguous phrasing, noun clusters, and syntactic drift that undermine technical accuracy.

• Establishing a rigorous baseline for clear, human-readable documentation that withstands automated review and translation workflows.

Day 2: Practical Application, Review, & Exercises

• How to deal with industry-specific terminology and integrate specialised nouns safely into controlled writing.

• How to apply STE across various documentation types (such as maintenance manuals, service bulletins, and operating procedures).

• How to implement STE frameworks with minimal disruption to ongoing production and existing documentation archives.

• Practical hands-on workshop session for applying strict STE rules directly to your own company documents.

• Systematic review, live editorial breakdown, and discussion of participants’ own documents to reinforce learning.

• Collaborative review of common error patterns and alternative phrasing solutions.

• Final classroom presentation of edited documents to establish a repeatable, high-integrity quality standard for your team, directly reducing the cost of creating and maintaining technical publications.

*Shufrans also offers customised ASD-STE100 training solutions tailored to meet your specific requirements. These courses are normally provided at the customer’s premises.

Who should attend this Simplified Technical English training?

• Executive Leadership & Strategy: CIOs, CTOs, COOs, and Compliance Managers

• Documentation & Editorial Leads: Documentation Managers, Editors, and Technical Writers

• Engineering & Technical Specialists: Engineering Managers, SMEs, Software Research Engineers, Service Engineers, and AI Content Engineers

• Operations & Support Teams: Maintenance, ILS, Operation, Product, and Project Managers, plus Customer Support

• Training & Content Creation: Instructional Designers, Translators, Translation Managers, and Technical Illustrators.

What technical writing outcomes to expect?

Our interactive training, exercises, and workshop will equip participants to standardise content and achieve measurable operational outcomes:

• Enhanced Communication & Efficiency: Authors will gain the structural discipline required to create clear, consistent, and easily translatable technical documentation—providing a reliable grounding layer for automated translation engines and AI-assisted workflows, facilitating seamless global communication, and streamlining the authoring process.

• Improved Operational Safety & Reduced Downtime: By mastering STE principles, teams will produce unambiguous documentation that eliminates procedural misunderstandings, directly safeguarding operational safety and driving a measurable reduction in costly AOG/downtime and human error.

• Optimised Lifecycle Support & Cost Reduction: Standardisation enables modular writing, semantic consistency, and efficient content reuse. This optimises product lifecycle support, future-proofs documentation against shifting publishing stacks, and significantly reduces the overall cost of creating and maintaining technical publications.

What customers are saying..

The introduction in Simplified Technical English training Europe was a good and concise way to familiarize yourself with STE basics. I’ve a background in plain language, so for example the rule on noun clusters makes perfect sense. I’m all about simplification, so substituting verbs like “eliminate” for verbs like “remove” or “stop” will be my new quest. The STE exercises were helpful in getting to grasp with STE during the training workshop. I’d very likely recommend this course to anyone planning to introduce STE as it’s got a great practical angle. Jenni Virtaluoto, PhD, Senior Lecturer, University of Jyväskylä, Finland

ASD-STE100 Trainer’s qualifications

Ms. Shumin Chen, principal trainer and consultant at Shufrans TechDocs, received her professional on-the-job training in the field of Simplified Technical English under the tutelage of Dr Frans Wijma, a renowned linguist and documentation expert. Together as an experienced global team, they combined their expertise to benefit enterprise clients worldwide, having delivered training and consultancy services to over 200 companies to date. Shufrans TechDocs stands as an industry leader with unmatched depth of experience in providing certified Simplified Technical English training in Europe.

Shumin has guided numerous organisations through their complex documentation and standardisation needs. Although STE was originally developed for the aerospace industry—specifically for aircraft maintenance manuals—she has successfully demonstrated that its foundational principles provide an essential governance framework across a wide range of technical sectors, including machinery, IT, automotive, energy, and medical equipment.

As enterprises increasingly deploy automated translation engines, LLMs, and AI-assisted content workflows, Shumin’s approach proves that strict linguistic control is more vital than ever. Because structural clarity and syntactic discipline are universally required, few, if any, changes to the specification are necessary to adapt STE as a reliable upstream grounding layer for modern digital and AI-driven publishing stacks.

*Course fee includes exercises, learning aids, certificate of completion, and 120-day post-training support.

⁺⁺A group discount of up to €500 is applicable when two or more participants sign up for the same event. Send us your questions: enquiry@asd-ste100.net.

🏷️ A €210 fee discount is applicable when you also sign up for 🆕 Certified STE Masterclass | US Canada Online.

Summary

Simplified Technical English (ASD-STE100) is a controlled language designed to make technical manuals clear, unambiguous, and easily understood by a global audience. Mandated or recommended by key military and commercial specifications, STE reduces translation costs and serves as a vital upstream grounding layer for automated translation engines and AI workflows.

Led by Ms. Shumin Chen (Shufrans TechDocs), this training guides participants through the correct and effective practical application of STE, addressing common writing errors and the frequent misapplication of core rules across all technical industries.

For enquiries and registration: enquiry@asd-ste100.net

Course outline*

We are committed to providing the highest quality learning experience across all our online workshops. To ensure richer discussions, deeper document reviews, and maximum individual impact, all online workshop sessions are strictly capped at just five participants.

This intimate virtual environment fosters precise feedback and mastery of key technical communication standards like Simplified Technical English. Each three-day online workshop includes interactive training, hands-on exercises, and a dedicated 120-day post-training consultation period.

Day 1: Classroom Training & Foundations

• Practical overview of Simplified Technical English (ASD-STE100)

• How STE ensures absolute clarity for both native and non-native speakers across global networks

• Strategic risk-mitigation and cost benefits of adopting the STE standard

• Core writing rules and systematic daily application

Day 2: Application & Vocabulary

• Navigating the general vocabulary dictionary

• Approved versus unapproved words and the structural rationale behind them

• Handling industry-specific terminology and specialised nouns safely

• Applying STE across diverse manuals, service bulletins, and operating procedures

Day 3: Review, Implementation, & Exercises

• Hands-on workshop session applying strict rules to your own corporate materials

• Live editorial review, breakdown, and discussion of participant texts

• Implementing frameworks with minimal disruption to ongoing production and legacy documentation

• Classroom presentation and restructuring of participant documents to reinforce mastery

*Shufrans also offers customised ASD-STE100 training solutions tailored to meet your specific corporate requirements, normally delivered on-site at customer premises.

What customers are saying..

I was looking forward to the training and was not disappointed. I think that the training was valuable and would recommend that my colleagues take the training either on line or in person. Being able to send a sample document and then working on it together using my new STE skills was very helpful and valuable. Shumin was extremely knowledgeable and gave many practical examples. I hope to be able to make use of the support period post-training. Deborah Tonkin, Technical Information Engineer, Komatsu

Why select a Simplified Technical English training with Shufrans?

The introduction to ASD-STE100 was good and informative for someone like me with zero knowledge of the STE standard before. Rule 6.3 in STE writing summarizes the best of what I can take with me. There was quite a lot from the STE exercises to consume regarding grammar. Nevertheless, the worksheets were very good and helpful. I gained quite a lot of knowledge from them and they were the best part of this training workshop. Shumin was very professional and sharp as a razor. The best takeaway for me from her workshop is to give more thought to how I build my sentences rather than focussing on specific ‘allowed’ or ‘approved’ words. Jeppe Friis, Technical Inspector, Maersk Drilling Maintenance Support

Who should attend this ASD-STE100 workshop?

What ASD-STE100 workshop training outcomes to expect?

Our interactive training, exercises and workshop, will teach participants to standardise content to:

• Enhanced Communication & Efficiency: Authors will gain the skills to create clear, consistent, and easily translatable technical documentation, facilitating effective communication with a global audience and streamlining the writing process.
• Improved Operational Safety & Reduced Downtime: By mastering STE principles, teams will produce unambiguous documentation that minimises misunderstandings, directly contributing to improved operational safety and a reduction in costly AOG/downtime.
• Optimised Lifecycle Support & Cost Reduction: Training will enable modular writing and content reuse, leading to maximised consistency, optimised product lifecycle support, and a significant reduction in the overall cost of creating and maintaining technical publications.

ASD-STE100 Trainer’s qualifications

Ms. Shumin Chen, principal trainer & consultant at Shufrans TechDocs received her professional on-the-job training in the field of STE under the tutelage of Dr Frans Wijma, a linguist and documentation expert. Together as an experienced global team, they provided their combined knowledge and dedication to benefit customers worldwide. To date, they have provided training and consultancy services to over 180 companies. Shufrans TechDocs is the only company with such vast experience in providing certified STE training.

Shumin has supported various companies with their STE and other documentation needs, based on standards where possible. Although STE was developed for the aerospace industry, more specifically for aircraft maintenance documentation, Shumin found that it made a lot of sense to apply the same principles to other industries and types of documents as well. Few -if any- changes to the specification are necessary to adapt STE to industries ranging from machinery to IT, automotive to medical equipment.

Course fee includes exercises, learning aids, certificate of completion, and 120 days of post-training support.

Group discounts of up to €500 are available when two or more participants register from the same company. An additional €210 fee discount applies when your team also registers for the 🆕 Certified STE Masterclass | Asia Pacific (APAC) Online..

For enquiries and registration, contact us at enquiry@asd-ste100.net.

Simplified Technical English (ASD-STE100) is a controlled language designed to make technical manuals clear, unambiguous, and easily understood by a global audience. Mandated or recommended by specifications like MIL-STD-3048, S1000D, and ATA iSpec 2200, STE makes translations cheaper and more accurate while ensuring structural completeness.

In today’s digital landscape, STE also serves as the essential upstream grounding layer for automated translation engines, LLMs, and RAG pipelines, preventing syntactic drift and hallucinations. While a formal requirement for aerospace and defence maintenance, its rigorous principles are easily adapted across all technical industries. Led by Shumin Chen, this training teaches participants how to apply STE rules correctly in practice, avoid common writing pitfalls, and eliminate hidden operational risks.

The ASD-STE100 workshop conducted by Shufrans TechDocs made for a very good introduction to STE for new as well as intermediate users of the STE writing standard. The presentation on rules was very clear and I liked the emphasis on the fact that the rules are weighted and how one can use them flexibly. The exercises completed during this training were good and provided real world examples in technical writing in a practical way. I’d very likely recommend this course to someone else. This course is a must for any new technical writers or technical publication employees. Neil Winson, Technical Writer, Airbus Helicopters

MEA Online STE Workshop Course Outline*

We are committed to providing the highest quality learning experience across all our online workshops. To ensure richer discussions, deeper document reviews, and maximum individual impact, all online workshop sessions are strictly capped at just five participants.

This intimate virtual environment fosters precise feedback and mastery of key technical communication standards like Simplified Technical English. Each two-day online workshop includes interactive training, hands-on exercises, and a dedicated 120-day post-training consultation period.

Day 1: Classroom Training & Foundations

• Practical overview of Simplified Technical English (ASD-STE100)

• How STE ensures absolute clarity for both native and non-native speakers across global networks

• Strategic risk-mitigation and cost benefits of adopting the STE standard

• Core writing rules and systematic daily application

• Navigating the general vocabulary dictionary

• Approved versus unapproved words and the structural rationale behind them

Day 2: Practical Application, Review, & Exercises

• Handling industry-specific terminology and specialised nouns safely

• Applying STE across diverse manuals, service bulletins, and operating procedures

• Implementing frameworks with minimal disruption to ongoing production and legacy documentation

• Hands-on workshop session applying strict rules to your own corporate materials

• Live editorial review, breakdown, and discussion of participant texts

• Classroom presentation and restructuring of participant documents to reinforce mastery

*Shufrans also offers customised ASD-STE100 training solutions tailored to meet your specific corporate requirements, normally delivered on-site at customer premises.

Who should attend this Simplified Technical English training?

• Executive & Strategy: CIOs, CTOs, COOs, Compliance and Quality Managers

• Documentation & Editorial: Documentation Managers, Editors, Technical Writers, Technical Illustrators, and Graphics Specialists

• Engineering & Technical: Engineering Managers, SMEs, Software Research Engineers, and Engineers who create documentation

• Operations & Support: Maintenance, ILS, Operation, Product, and Project Managers, plus Customer Support Managers

• Training, Translation & Content: Translation Managers, Translators.

What training outcomes to expect?

Enhanced Communication & Efficiency: Authors will gain the structural discipline required to create clear, consistent, and easily translatable technical documentation—providing a reliable grounding layer for automated translation engines and AI-assisted workflows, facilitating seamless global communication, and streamlining the authoring process.

Improved Operational Safety & Reduced Downtime: By mastering STE principles, teams will produce unambiguous documentation that eliminates procedural misunderstandings, directly safeguarding operational safety and driving a measurable reduction in costly AOG/downtime and human error.

Optimised Lifecycle Support & Cost Reduction: Standardisation enables modular writing, semantic consistency, and efficient content reuse. This optimises product lifecycle support, future-proofs documentation against shifting publishing stacks, and significantly reduces the overall cost of creating and maintaining technical publications.

ASD-STE100 Trainer’s qualifications

Ms. Shumin Chen, Principal Trainer and Consultant at Shufrans TechDocs, received her professional on-the-job training in Simplified Technical English under the tutelage of Dr Frans Wijma, a renowned linguist and documentation expert. Together as an experienced global team, they have delivered training and consultancy services to over 200 companies worldwide. Shufrans TechDocs stands as an industry leader with unmatched depth of experience in providing certified STE training.

Shumin has guided numerous organisations through their complex documentation and standardisation needs. Although STE was originally developed for the aerospace industry—specifically for aircraft maintenance manuals—she has successfully demonstrated that its foundational principles provide an essential governance framework across a wide range of technical sectors, including machinery, IT, automotive, energy, and medical equipment.

As enterprises increasingly deploy automated translation engines, LLMs, and AI-assisted workflows, strict linguistic control is more vital than ever. Because structural clarity and syntactic discipline are universally required, few, if any, changes to the specification are necessary to adapt STE as a reliable upstream grounding layer for modern digital and AI-driven publishing stacks.

In the demanding environment of offshore drilling, precision in communication is not merely beneficial; it is fundamental to operational safety and strict compliance. Shufrans TechDocs partnered with Maersk Drilling Maintenance Support (MDMS) to address this critical need by providing comprehensive support in Simplified Technical English (STE).

Over 20 personnel from MDMS participated in this transformative programme, which was designed to significantly improve their technical writing standard and enhance overall clarity in documentation for end-users.

How STE Improves Safety and Compliance

The offshore drilling industry operates with complex machinery and high-risk procedures. Ambiguity in technical documentation can lead to severe consequences. STE directly tackles these challenges by:

• Reducing Ambiguity: STE’s controlled vocabulary and stringent writing rules eliminate phrases that can have multiple interpretations. This ensures that critical instructions, whether in maintenance procedures or safety guidelines, are understood uniformly by every individual, regardless of their native language or technical background, thereby minimising human error.
• Improving Clarity for Critical Procedures: By enforcing concise sentences, active voice, and a single instruction per sentence, STE makes complex procedural steps easy to follow. In high-pressure situations on a rig, such clear, unambiguous steps are vital for correct and safe execution.
• Ensuring Consistency: STE promotes the consistent use of terminology for equipment, processes, and actions across all documentation. This reduces confusion, streamlines training, and makes it simpler for personnel to find and apply correct information, which is also crucial for regulatory compliance.
• Facilitating Compliance: Many industry standards and regulations implicitly or explicitly require clear, unambiguous documentation. Adhering to STE allows companies to more easily demonstrate compliance, reducing the risk of non-conformance and associated penalties.
• Streamlining Audits and Investigations: In the event of an incident, clear and consistently written documentation is essential for accurate investigations. STE-compliant documents make it easier to trace actions, understand procedures, and identify root causes, supporting both compliance efforts and continuous improvement.
• Enhancing Equipment Service Descriptions (CMMS): STE principles directly support the creation of precise and consistent equipment service descriptions for Computerised Maintenance Management Systems (CMMS). As per Maersk Drilling’s guidelines (e.g., Process Instructions), these descriptions must be accurate, consistent, and limited to 40 characters, structured by elements such as Noun, Type, Function, Main Equipment/System, and Physical Location. STE’s emphasis on controlled vocabulary, direct language, and conciseness significantly aids in:
  • Achieving Brevity and Precision: STE’s rules promote succinct phrasing, helping adhere to character limits while maintaining clarity.
  • Standardising Terminology: By using approved words consistently for nouns, types, and functions, STE ensures descriptions are uniform, improving searchability and avoiding duplicates in the CMMS.
  • Eliminating Ambiguity: Clear, unambiguous language guarantees that each component of the description is understood precisely, which is critical for accurate equipment identification and effective maintenance planning.

Relevance Across Job Roles

The STE standard proved highly relevant for various specialists within MDMS, directly impacting their daily tasks:

• Marine Superintendents: Gained clarity in documentation related to vessel stability, mooring operations, and navigational procedures, reducing the risk of errors in critical marine operations.
• Technical Coordinators: Benefitted from unambiguous documentation for planning and overseeing maintenance, ensuring correct parts procurement and procedure execution, thus optimising uptime and reducing costly rework.
• Equipment Support Coordinators: Found STE invaluable for understanding equipment specifications, troubleshooting guides, and spare parts information, leading to more efficient equipment sourcing and improved support for the rigs. This also directly applies to creating and interpreting precise CMMS equipment service descriptions.
• Senior Superintendents: As leaders of operational teams, STE provided the linguistic consistency needed to ensure their crews understood and followed procedures perfectly, fostering a culture of safety and precision.
• Technical Inspectors: For inspection protocols and reporting, STE ensured that observations and requirements were recorded with absolute clarity, leaving no room for misinterpretation during audits or follow-up actions.

Key Inspection Standards Enhanced by STE

Beyond general procedures, Shufrans TechDocs’ STE training also covered specific inspection methodologies crucial for maintaining offshore rig integrity, as exemplified in Maersk Drilling’s Valve Overhaul documentation. Clarity in these areas directly impacts safety and compliance:

• API (American Petroleum Institute) Requirements/Reporting: In the context of critical equipment like well control components, adherence to API standards is paramount. STE ensures that all well control equipment failures are reported to the OEM precisely and accurately, as mandated by API guidelines. This systematic reporting fosters industry-wide learning and continuous safety improvements.
• LPI (Liquid Penetrant Inspection): This Non-Destructive Testing (NDT) method is used to identify surface-breaking flaws such as cracks or porosity in non-porous materials. During valve overhauls, STE ensures the step-by-step instructions for performing LPI (e.g., on valve components after cleaning) are crystal clear, guaranteeing accurate detection of defects that could compromise safety.
• MPI (Magnetic Particle Inspection): Another vital NDT technique, MPI detects surface and near-surface flaws in ferromagnetic materials. For steel valve components, STE ensures that instructions for conducting MPI are unambiguous, allowing inspectors to precisely identify hidden defects. The clear documentation of these procedures is critical for preventing in-service failures of high-pressure components.

Improved Document Types

Shufrans TechDocs specifically focused on enhancing the following crucial document types for offshore rigs:

• Standard Operational Procedures (SOPs) / Standard Job Procedures (SJPs): This included critical well control procedures, paramount for managing well pressure and preventing blowouts, where absolute clarity is non-negotiable for safety.
• Well Control Equipment PM (Preventative Maintenance) documents: Ensuring that maintenance on vital well control equipment is performed correctly and consistently, which directly impacts equipment reliability and overall safety.
• General Maintenance Instructions: Improving the clarity of routine and complex repair procedures for various rig equipment, making operations more efficient and less prone to error.

The support programme included three intensive on-site STE workshops and half a year of dedicated on-site technical writing assistance, demonstrating Shufrans TechDocs’ commitment to long-term client success. By implementing STE, MDMS has significantly enhanced its technical communication, contributing to a safer, more efficient, and more compliant operational environment.

Ready to transform your technical documentation for enhanced safety and compliance? Contact Shufrans TechDocs today to learn how our specialised STE training and support can benefit your organisation.

🗓️ View our training calendar.

www.shufrans.com

The Challenge: Uncompromising Clarity in Defence Communications

NIMR, a leading manufacturer of wheeled military vehicles and a pivotal subsidiary within the UAE’s advanced technology and defence group, EDGE, operates in an environment where clarity is not merely beneficial—it is critical. The precision of technical documentation directly impacts the operational readiness, safety, and effectiveness of defence assets in demanding environments.

NIMR faced the challenge of ensuring that all its technical and support communications, from maintenance manuals to field service reports and customer interactions, adhered to an uncompromising standard of clarity and consistency. This was particularly complex given the diverse roles involved in creating and delivering this information, and the crucial requirement to translate documents accurately between English and Arabic for various customers and end-users:

• Customer Support Officers: Needing to convey precise solutions and guidance efficiently to end-users, often in both English and Arabic.
• Field Engineers & Technicians: Requiring unambiguous instructions for maintenance, troubleshooting, and on-site support of complex military vehicles, with the knowledge that these would be translated.
• Technical Writers & Documentation Experts (from various backgrounds): Tasked with authoring and managing a vast array of critical technical content, with a direct impact on the quality of subsequent translations.

Any ambiguity could lead to misinterpretations in critical operational contexts, potentially compromising safety, delaying field repairs, impacting training effectiveness, or introducing errors during the English-Arabic translation process. NIMR sought a solution that would embed a culture of precise communication directly within their operational teams, with a clear benefit to their multilingual documentation needs.

The Results: A New Standard for Operational Clarity and Multilingual Efficiency

By investing in on-site ASD-STE100 training with Shufrans TechDocs, NIMR achieved significant, measurable improvements in its technical and support communications:

• Enhanced Operational Clarity: A unified approach to language drastically minimised ambiguities in all forms of documentation, directly improving the understanding and execution of critical procedures by both internal teams and external customers.
• Improved Field Efficiency: Field Engineers could more effectively diagnose issues and follow maintenance protocols, reducing downtime and ensuring rapid response in operational scenarios.
• Streamlined Customer Support: Customer Support Officers provided clearer, more concise guidance, leading to reduced resolution times and enhanced customer satisfaction.
• Boosted Documentation Quality: Technical Writers and Documentation Experts consistently produced high-quality, compliant content, streamlining workflows and reducing rework.
• Optimised Translation Processes: With a consistent and unambiguous English source text, the translation of documents into Arabic became faster, more accurate, and more cost-effective, ensuring seamless communication with diverse customer bases.
• Accelerated Professional Growth: The hands-on training significantly upskilled personnel across critical roles, fostering a collective commitment to precision communication and supporting their long-term professional development within the defence sector.
• Strengthened Communication Chain: A common language standard facilitated seamless information exchange between engineering, documentation, field support, and translation teams, underpinning NIMR’s commitment to delivering superior defence solutions globally.

NIMR’s proactive investment in on-site STE training with Shufrans TechDocs has transformed its communication landscape, reinforcing its position as a leader in defence manufacturing through unparalleled clarity, operational excellence, and enhanced multilingual capabilities. This success story underscores the vital role of targeted communication training in ensuring readiness and reliability for critical industries operating on a global scale.

If your organisation faces similar challenges in achieving uncompromising clarity and operational readiness through precise communication, especially when translation between English and Arabic is a key requirement, discover how Shufrans TechDocs can help. Learn more about our ASD-STE100 training and consulting services:

🗓️ View our training calendar.

www.shufrans.com

Simplified Technical English as part of your content strategy

EDGE is creating opportunities in autonomous capabilities, directed energy, cyber-physical systems, advanced propulsion systems, robotics and smart materials, with artificial intelligence embedded across its products and services. Transforming how we live, and ensuring a more secure future, is what we do. Our mission is to bring innovative technologies and services to market with greater speed and efficiency.

ASD-STE100 Simplified Technical English (STE) is a controlled language that is used to write technical manuals in such a way that they can be more easily understood by an international audience. To put it across plainly, STE is a form of controlled language that is guided by 53 technical writing rules that were put together by a committee of linguists, engineers, and manufacturers who established over the years that these writing rules made sense and allowed them to re-write any of their existing documentation based on these rules, making their documentation easier to understand, while maintaining accuracy, safety, and validity.

Develop, deploy, and deliver documentation with STE

The STE specification also includes a core vocabulary of around 930 approved words and 1500 non-approved words that let technical authors write just about everything that they need for for procedural and descriptive texts. Therefore, the use of approved words, compliance with the standard, and a language quality checker tool to complement your content strategy efforts is akin to pooling your most valuable resources where people, internal processes, and innovative technologies become more aligned.

The role of technical authors and technical documentation managers

Technical writers are the go-between for subject-matter-experts (SMEs), engineers, designers and the end-users of documentation. Consequently, the responsibility of creating effective documentation falls on technical authors who will then endeavour to send out a clear, unambiguous, and user-friendly message about their products and line of services.

At the level of global information management, technical writing professionals should consider short-term tactics and longer-term strategies to overcome the following:

• An ever-increasing volume of words to write and translate
• Snowballing translation and documentation management costs
• Overlapping information across different versions of similar document types
• Low comprehension levels for the English language jargon.

STE in practice

If this is your first time hearing about STE, the example that follows will hopefully shed more light on the principles and best practices that govern good STE writing. Here is an original piece of text presented in standard English writing:

THE SYNTHETIC LUBRICATING OIL USED IN THIS ENGINE CONTAINS ADDITIVES WHICH, IF ALLOWED TO COME INTO CONTACT WITH THE SKIN FOR PROLONGED PERIODS, CAN BE TOXIC THROUGH ABSORPTION.

And here it is again in STE:

THE OIL IS POISONOUS. DO NOT GET THE ENGINE OIL ON YOUR SKIN.  IT CAN GO THROUGH YOUR SKIN AND INTO YOUR BODY.

Making the comparison between the two types of writing above, you will see that the original writing is rather cumbersome in expression. It is also very likely that the person reading this sentence will have difficulties following the writer’s line of thought because of the longer sentence length and unnecessary information included. In contrast, the text written in STE is much more to the point and simply distils what is pertinent to the person doing this work:

1. The oil is poisonous.
2. I must always be careful not to touch oil without protection.

From this example, STE shows us that warnings and cautions must always start with a simple and clear command that is usually substantiated by a reasoning that comes before or after.  A command informs the user about the precautionary measures to take to avoid danger. Presenting information as if it were a general comment in the original writing obscures the importance of the message and is not specific enough.

What customers are saying.. | NIMR Automotive

Thuraya Al Mehrzi, Production Engineer, NIMR Automotive
“Shumin gave a good introduction to Simplified Technical English. Instead of writing long sentences that are difficult to read, I prefer the STE rule of presenting long sentences in a list that makes it much easier to understand the work that is required to be completed. The STE exercises were pretty engaging, and this is particularly so for day 2 of the rewriting workshop that gave the team a lot of insight into our documentation. Trainees also had the opportunity to replace many unapproved standard English words with STE ones that helped us better appreciate the application of STE rules in a real-world context. This is a training that I have rated 10/10 for.”

Nour Bazuhair, Engineer Trainee, NIMR Automotive “The introduction to Simplified Technical English (STE) was simple to follow and understand. Rule 1.4 to use only the approved forms of verbs and adjectives from the STE dictionary is something that I appreciate very much. Applying the rules faithfully was a challenging albeit enjoyable process. There is a lot of good writing rules to learn here. I’ve found the exercises to be very useful for learning reinforcement, and they have helped me to apply STE rules in a more efficient manner and I’ve gained a much better understanding of STE as a result. Shumin’s training methodology is easy to follow, and she offers us great technical writing advice and has simplified the process for us. Every aspect of this training is a 10/10 for me.”

Abdel Alazeem Arafah, Service Coordinator, NIMR Automotive “This was a great course with very useful and practical knowledge for my work. Simplified Technical English (STE) encourages users to always refer to the approved list of verbs and nouns in the STE dictionary before writing their technical documentation. The active voice is also a very useful and powerful tool in sending loud and clear instructions to our users. Starting a warning or caution with a simple and clear command is also very crucial in my line of work. Shumin’s delivery of the training is highly organised, and she has been most patient with our comments, questions, and feedback the whole time.”

An innovative approach to consider for your global documentation landscape

Over the last three decades, STE has emerged as a rather important and universal standard for technical English. Predictably, as a result of language standardisation, STE helps us to achieve a number of benefits. Technical writers become more consistent on a word level. This starts with the simple fact that we are going to use the same word whenever we refer to the same thing, so that means an improved level of consistency and consequently quality improvements.

Where can I learn more about STE?

Shufrans TechDocs regularly hosts online training workshops for technical writers, SMEs, and engineers at different time zones for your convenience. To learn more about our diverse course offerings and workshop customisations that we can do for you and your global technical documentation team, speak to us today!