I know Frans from our involvement in a collaboration between companies to develop and market controlled language checking technology. Frans showed great talent and efficiency as a technology developer and communicator of technical ideas. He is fluent in multiple human and computer languages and his understanding of the principles of controlled language writing and clear communication enable him to provide great value to his customers.
Phil Harrison Advanced Computing Technologist, Boeing
Rules about noun clusters (no more than 3 words, use of hypens and use of articles/demonstrative adjectives) and sentences (use of short sentences with a max. of 20 words without contractions and write only one instruction per sentence, but also use of vertical lists and connecting words) are definitely my favourite ones!
The first session with you was interesting and carried out well!
Overall, however, you did a very good job, rescheduling the assignment until we finished the TCTrainNet course, and I enjoyed attending your live meetings!
Master's student, TCLoc Programme University of Strasbourg
Shumin is a supportive and approachable manager, colleague and friend. She possesses excellent linguistic, communication and presentation skills. She is able to communicate well and is eloquent on the international platform and is able to exercise professional inter-cultural sensitivities.
Dennis Yeo Learning Advocate, Ngee Ann Polytechnic
Shumin introduced the very interesting concept of a controlled language in the form of Simplified Technical English (STE). My favourite STE rule is to use approved words from the dictionary only as the part of speech given. In the two-day duration, we were able to familiarise ourselves with all the STE rules as well as practical steps for implementation of this controlled language standard. Shumin is very capable of explaining STE concepts in a brief but accurate manner, giving us easy access to a highly technical subject. Love the humour you inject in between lines!
Top Qualities: Concise, Personable, Knowledgeable
Lycke Koersen Marketing Coordinator, Maats Pipeline Equipment
The course provided a strong foundation in Simplified Technical English. While the core principles were familiar, the emphasis on practical application was invaluable. I particularly appreciated the concise and clear writing style promoted throughout the training.
However, to truly maximize the learning experience, additional time for hands-on exercises and in-depth discussions would be beneficial. Prior exposure to the writing rules could have optimized class time for more interactive learning and focused question-and-answer sessions.
Despite these suggestions, the trainer's expertise and engaging delivery significantly enhanced the overall experience. The course content was well-structured and informative, providing a solid understanding of STE principles. I would confidently recommend this course to colleagues seeking to improve their technical writing skills.
Lotta, Technical Writer Jula AB
Shumin is personable and easy to work with, so it was great to work together on aviation management related events during her tenure. She is a good communicator, and a consultative manager who would often involve others in problem solving, team building, and focuses her time on more important activities while providing proper recognition, which I am appreciative of.
Joyce Tay Senior Executive, Programme & Event Management at Civil Aviation Authority of Singapore
The trainer was extremely knowledgeable and personable. She worked with us to resolve concerns and find creative solutions to challenging word choice suggestions.
My preferred STE rules include: Limited accepted words in the vocabulary, limited length of sentences, and only using words for the approved meaning. A lot of writing, especially descriptive writing, can be verbose and cumbersome. It seems to me that sometimes engineers use fancy words to sound smarter or to show how complex or advanced the technology is, but that is not always helpful to the average user. As a user, I appreciate simple and clear instructions and explanations. I am hopeful that STE will let me write simply and clearly for our users.
Thank you, Shumin! I really enjoyed the presentation and learning more about STE and how to use it.
Mickie Newsome, Technical Communications Editor Komatsu
Frans' expertise in simplified English and teaching it to non-English speakers is of great help for aviation community. His high level of experience, professionalism and integrity together with an excellent knowledge of several languages are a true gift for those working with him. I strongly recommend him and endorse him. Top Qualities: Great Results, Expert, High Integrity
Vladimir Karakusevic Boeing, USA
This was a great course with very useful and practical knowledge for my work. Simplified Technical English (STE) encourages users to always refer to the approved list of verbs and nouns in the STE dictionary before writing their technical documentation. The active voice is also a very useful and powerful tool in sending loud and clear instructions to our users. Starting a warning or caution with a simple and clear command is also very crucial in my line of work. Shumin's delivery of the training is highly organised, and she has been most patient with our comments, questions, and feedback the whole time.
Abdel Alazeem Arafah Service Coordinator, NIMR Automotive
The Simplified Technical English workshop has been most informative and clear. The list of approved and non-approved technical helped me a lot in my work. Most of the classroom exercises were well-paced as Shumin has a very structured approach to discussing these exercises in a suitable order. She speaks with a very clear voice that facilitates understanding.
Gieljan Smits Product Designer & Engineer, Maats Pipeline Equipment