Frans is very professional person, he's really good in handling customers/clients. When I worked with him, he always shows his enthusiasm, initiative, intelligence, and volunteered for cooperative opportunities in the business. I recommend him with the highest regard.
Achmad Syifa Manager, Aircraft Base Maintenance Capability Development & Improvement, PT. GMF Aeroasia
This was a very useful training course for understanding the meaning and goals of Simplified Technical English. The trainer's performance is very good and experienced. My favourite STE verbs are: COLLECT, EXAMINE, and GET. The exercises in this course are helpful and reinforced learning. STE should be the standard for any technical contect written. I would recommend this STE training workshop to any suppliers and colleagues in the field.
Rene de Jonge, Teamleader ILS Damen Schelde Naval Shipbuilding
Good explanation with history and background of STE to illustrate the importance of using STE in the aircraft industry. Rule 6.1: To give information gradually is my favourite. My favourite verbs are DO, PREPARE, REPLACE, REMOVE and STOP.
I am now conscious of writing in shorter sentences for better clarity and getting the point across. Before STE100, I tend to include too much information for fear that the message was misinterpreted. These verbs are commonly used and I agree that the intrinsic meaning of these are sufficient to get the message across efficiently.
There were good practice sessions to reinforce the essence of the respective rules. I would most certainly recommend Simplified Technical English as a standard to maintenance related fields since I personally do not like to read instructions in a disorganized manner.
JD Hong Maintenance Superintendent, Maersk Drilling
Frans gave our group of three teams training in Simplified Technical English. He was engaging as a speaker and really made the 2-day training enjoyable and worthwhile. I didn't think we all could use the new ways of writing and thinking that he was teaching, but everyone got on board right away. We continue to use the skills that Frans taught us, with the same type of enthusiasm he brought to the group during training. This was probably the best training I've had at Check Point, in either technical or professional subjects. Top Qualities: Personable, Expert, Creative
Rochelle Fisher Team Leader, Check Point Software Technologies
The information presented was clear and succinct. Exercises provided helped me understand and grasp the concept of Simplified English from the very beginning of the training. A 10/10 rating from me. When it comes to rules about Simplified English writing, I very much like the use of active voice, having a list of approved verbs as a useful resource, and the encouraged use of pronouns (you, we, it, them). To me, clear rules are the bedrock of consistent text and document creation.
I've found the STE exercises very useful since the examples in them are well focussed and cover issues we encounter in our daily work. Overall, I have found this training workshop to be well-structured, Shumin came well prepared, was well organised, clear & an easy speaker to follow. Thank you for the great training!
Sylvia Helfenstein Technical author, proofreader, Penpoint Text Editing Services GmbH
A very important and highlighted point during the introduction is that STE is an English language specification that is not only applicable for companies in the aerospace & defence industry. Rule 5.2 where you only have one instruction per sentence is important to us. Not being able to use the verb "CHECK' that is only used as an approved STE noun poses a challenge to me all the time. I really appreciate the STE writing rules that give us the possibility to improve the consistency of our documents.
The workshop exercises were of high interest value and drive home the point that it is important to learn by doing. Although a time-consuming process, the writing workshop impressed on me that the need to prioritise the analysis of our internal documents.
Shumin is a competent trainer who does not only focus on explaining and enforcing the "writing rules", but is always available to understand and empathise with the training needs of the class.
Marco Valtangoli Corporate Technical Author, Schindler Management
Shumin is a reference in the STE field. As a neophyte, I can hardly give you an advice. I regularly check your post on YouTube and I learn a lot from the videos and articles you post on the Internet. One word–continue. The best lesson I learnt is: Never use a long word where a short one will do. This rule forces the writer to be simple, yet concise. It is the golden rule of STE.
TCLoc Master's Student Master in Technical Communication and Localization
Keep doing what you’re doing - it’s a good subject and a very helpful class! I like the list of approved words. This could really help clarify and harmonize the writing in an organization. My other favourite STE rule being: Do not write noun clusters of more than 3 nouns. It helps when reading and writing texts also outside of STE.
TCLoc Master's Programme Student University of Strasbourg
Thanks for this course. I learned a lot and would have liked to spend more time improving these skills. My takeaway? Simplify and remove whatever is unnecessary.
TCLoc Master's Student University of Strasbourg
Shumin is personable and easy to work with, so it was great to work together on aviation management related events during her tenure. She is a good communicator, and a consultative manager who would often involve others in problem solving, team building, and focuses her time on more important activities while providing proper recognition, which I am appreciative of.
Joyce Tay Senior Executive, Programme & Event Management at Civil Aviation Authority of Singapore