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International Standards at Shufrans TechDocs

International Standards at Shufrans TechDocs

Safety starts with quality. The best product is only as good as its documentation and technical data allow the customer to make optimum use of it. Formerly known as Simplified English, Simplified Technical English (STE) is an international standard (ASD-STE100) that helps to make technical documentation easy to understand.
Simplified Technical English standardises vocabulary, grammar and style, while letting users control their specific terminology.

Although Simplified Technical English originates from the aerospace and defence industries, it can easily be customised and applied to any other industry.

Using guidelines from the ASD-STE100 specification, writers and editors can take document clarity and consistency to the next level. Text written in Simplified Technical English shows improved readability and translatability. These benefits should not be overlooked as products and their accompanying documentation are increasingly shipped to many countries worldwide where English is not the main language used. Consequently, whether the majority of your audience is made up of native or non-native speakers of the English language, getting your message across clearly becomes faster and easier.

Text based on Simplified Technical English is also cheaper and faster to translate. Users of your documentation will benefit from higher translation quality, and mistranslations become less of a concern.
Injuries, losses and costly legal liabilities can happen as a result of unclear documentation and ambiguous translations. Simplified Technical English is based on standardised terminology and simple grammar rules. Consistent terminology facilitates your task of indexing and helps users to find pertinent information faster by eliminating unnecessary synonyms and spelling variants.

 

Tata Consultancy Services hired Shufra to maximise customer satisfaction in terms of compliance with ASD-STE100 Simplified Technical English.

Tata Consultancy Services hired Shufra to maximise customer satisfaction in terms of compliance with ASD-STE100 Simplified Technical English.

ASD-STE100 was originally developed to make maintenance documentation for aircraft and their components easier to understand for a global audience. Over time, use of the specification was increasingly required for other types of manuals in the electronics, automotive and IT industries. Amongst them is Tata Consultancy Services (TCS), a subsidiary of the Tata Group. By 2012 revenues, TCS is one of India’s most valuable companies, and the largest India-based IT services company.

 

Tata’s services include technical publications for major aircraft manufacturers and their suppliers, who require compliance with relevant standards such as ASD-STE100.

Airbus is widely known to have strict STE quality checks that are difficult to meet for outside suppliers. Head of Aerospace Vertical, Mr Sureshbabu says: “Amidst the financial turmoil of 2008, India continues to offer new business opportunities. At TCS, we constantly keep up with high quality standards and keep our customers happy. Learning how to optimally use a documentation standard like ASD-STE100 is a substantial boost to our technical writing team’s capabilities and significantly improved our compliance rating.”

Said Dr Frans Wijma, Shufra’s principal trainer: “To date, Shufra has trained 20 technical writers and SMEs at TCS and we expect many more companies in India to take this leap forward.”

Hear more from our satisfied customers.