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Asia Pacific | Precision for Safety: Rigorous ASD-STE100 Simplified Technical English Compliance for Technical Documents

Asia Pacific | Precision for Safety: Rigorous ASD-STE100 Simplified Technical English Compliance for Technical Documents

 

Write effective user manuals & instructions with Simplified Technical English

APAC | Online Certified ASD-STE100 Training Workshop Programme

Dates: 16 & 17 March 2026

Plan later: 30 & 31 March 2026

Time: 09:00 to 16:00 UTC/GMT+8:00 [APAC]

Length of training: 2 days

Course registration ends one week before training commences.

*Course fee includes exercises, learning aids, certificate of completion, and 120-day post-training support.

⁺⁺A group discount of up to €500 is applicable when two or more participants sign up for the same event. Send us your questions: enquiry@shufrans-techdocs.com.

🏷️ A €210 fee discount is applicable when you also sign up for 🆕 Certified STE Masterclass | Asia Pacific (APAC) Online.

Rediscover clarity in documentation with STE

Simplified Technical English (STE) or ASD-STE100 is a controlled technical English language that is used to write technical manuals in a way that they can be more easily understood by an international audience. STE helps to make translations cheaper and more accurate.

STE can easily be adapted to all technical industries and beyond. Ms. Shumin Chen will show participants how to correctly and effectively use STE in practice. She will also address some of the mistakes commonly found in technical writing and the frequent incorrect use of common STE writing rules.

What customers are saying..

I am giving this training a 10/10. There was a good introductory and explanation to describe the 2-day training seminar. Rule 1.1 0 lets me use words that are: approved in the dictionary / technical names / technical verbs and is one rule I like very much because of its flexibility.

I think rule 1.1 is the most critical and important for STE dictionary. Sometimes I have to use non-approved words as an exception, but I will try to keep this rule 1.1 in my documents for good measure.

Although some of the exercises were tricky, they remind me of each rule application at that time. So they were practical for my role as a technical writer.

I want to recommend this course to current technical writers in Korea or engineers who are interested in writing their own documents effectively. Seung Eun Lee, Technical Writer, DB HiTek

Online STE Workshop Outline*

We’re committed to providing the highest quality learning experience in all our online workshops. Therefore, we’ve made the decision to cap all our online workshop session sizes at just five participants, starting 5 May 2025.

This intimate virtual environment fosters richer discussions, more personalised feedback, and a greater overall impact on your understanding and application of key technical communication standards like Simplified Technical English. Learn better, communicate better, across all our courses. This two-day Online STE Workshop includes interactive training, exercises, and a 120-day post-training consultation.

  • Day 1: Classroom Training
    1. Practical overview of Simplified Technical English
    2. How STE helps both native & non-native speakers of English
    3. Benefits of adopting the STE international writing standard
    4. Writing rules and how to apply them in practice
    5. How to use the general vocabulary.
    6. Approved and non-approved words discussion and the rationale behind.
  • Day 2: Application, Review, & Exercises
    1. How to deal with industry-specific terminology
    2. How to use STE for various documentation types
    3. How to implement STE with minimal disruption to on-going production and existing documentation
    4. Practical workshop session for applying STE rules to your own documents
    5. Review, edit, and discuss participants’ own documents to reinforce learning
    6. Classroom presentation of own documents.

* Shufrans also offers customised ASD-STE100 training solutions tailored to meet your specific requirements. These courses are normally provided at the customer’s premises.

 

Why select a Simplified Technical English training with Shufrans?

Shumin is a very knowledgeable STE instructor. She kept the course interesting and was always open to our questions/feedback. The introduction to Simplified Technical English has been greatly beneficial for my understanding of what the specification entails. In terms of preferred rules, I cannot pinpoint a specific set of STE writing rules as they are all valuable. This was my favorite part of the course as I enjoyed analyzing how other writers went about using STE to best apply it to their line of work.

The rewriting workshop was my favorite part of the course as I enjoyed analyzing how other writers went about using STE to best apply it to their line of work. I would highly recommend this course to all technical writers. Shumin Chen takes the time to clearly explain the rules of STE. A very attentive instructor, indeed. If given the chance, I would really enjoy working along side her. Michael Palmieri, Documentation Specialist, AON3D | The Advanced Additive Manufacturing Platform

What technical writing outcomes to expect?

Our interactive training, exercises and workshop, will teach participants to standardise content to:

  • Enhanced Communication & Efficiency: Authors will gain the skills to create clear, consistent, and easily translatable technical documentation, facilitating effective communication with a global audience and streamlining the writing process.
  • Improved Operational Safety & Reduced Downtime: By mastering STE principles, teams will produce unambiguous documentation that minimises misunderstandings, directly contributing to improved operational safety and a reduction in costly AOG/downtime.
  • Optimised Lifecycle Support & Cost Reduction: Training will enable modular writing and content reuse, leading to maximised consistency, optimised product lifecycle support, and a significant reduction in the overall cost of creating and maintaining technical publications.

Interested in learning more?

Speak to us today or learn more about our upcoming Online STE Workshops here.

Certified STE workshops online

Browse our convenient line-up of Simplified Technical English workshops scheduled at different timezones.

 

ASD-STE100 Trainer’s qualifications

 

Ms Shumin Chen will show participants how to correctly and effectively use Simplified Technical English (STE) in practice. She will also address some of the mistakes commonly found in technical writing and the frequently incorrect use of common STE writing rules.

According to Ms Chen, the benefits of STE are manifold – audience engagement through high-quality content, improved product safety, lower life cycle cost and reduced logistics footprint

Learn more about how you can create sustainable STE content and reap substantial cost-saving benefits as a result here.

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Europe | Future-Proof Your Documentation: Mastering Simplified Technical English (ASD-STE100) Compliance

Europe | Future-Proof Your Documentation: Mastering Simplified Technical English (ASD-STE100) Compliance

Write effective user manuals & instructions with Simplified Technical English

Europe | Online Certified ASD-STE100 Simplified Technical English Training Workshop Programme

Dates: 19 & 20 March 2026

Plan later: 1 & 2 April 2026

Time: 08:00 to 15:00 CET

Length of training: 2 days

Course registration ends one week before training commences.

*Course fee includes exercises, learning aids, certificate of completion, and 120-day post-training support.

⁺⁺A group discount of up to €500 is applicable when two or more participants sign up for the same event. Send us your questions: enquiry@shufrans-techdocs.com.

🏷️ A €210 fee discount is applicable when you also sign up for 🆕 Certified STE Masterclass | Europe Online.

Summary of Simplified Technical English (STE)

Simplified Technical English (STE) or ASD-STE100 is a controlled technical English language that is used to write technical manuals in a way that they can be more easily understood by an international audience. STE helps to make translations cheaper and more accurate. Often a formal requirement for aircraft and defence maintenance documentation, STE can easily be adapted to all technical industries and beyond. Ms. Shumin Chen will teach participants how to correctly and effectively use STE in practice. She will also address some of the mistakes commonly found in technical writing and the frequent incorrect use of common STE writing rules.

Why select a Simplified Technical English training with Shufrans?

Shumin is a very knowledgeable STE instructor. She kept the course interesting and was always open to our questions/feedback. The introduction to Simplified Technical English has been greatly beneficial for my understanding of what the specification entails. In terms of preferred rules, I cannot pinpoint a specific set of STE writing rules as they are all valuable. This was my favorite part of the course as I enjoyed analyzing how other writers went about using STE to best apply it to their line of work.

The rewriting workshop was my favorite part of the course as I enjoyed analyzing how other writers went about using STE to best apply it to their line of work. I would highly recommend this course to all technical writers. Shumin Chen takes the time to clearly explain the rules of STE. A very attentive instructor, indeed. If given the chance, I would really enjoy working along side her. Michael Palmieri, Documentation Specialist, AON3D | The Advanced Additive Manufacturing Platform

STE Course Outline*

We’re committed to providing the highest quality learning experience in all our online workshops. Therefore, we’ve made the decision to cap all our online workshop session sizes at just five participants, starting 5 May 2025.

This intimate virtual environment fosters richer discussions, more personalised feedback, and a greater overall impact on your understanding and application of key technical communication standards like Simplified Technical English. Learn better, communicate better, across all our courses. This two-day Online STE Workshop includes interactive training, exercises, and a 120-day post-training consultation.

  • Day 1: Classroom Training
    1. Practical overview of Simplified Technical English
    2. How STE helps both native & non-native speakers of English
    3. Benefits of adopting the STE international writing standard
    4. Writing rules and how to apply them in practice
    5. How to use the general vocabulary.
    6. Approved and non-approved words discussion and the rationale behind.
  • Day 2: Application, Review, & Exercises
    1. How to deal with industry-specific terminology
    2. How to use STE for various documentation types
    3. How to implement STE with minimal disruption to on-going production and existing documentation
    4. Practical workshop session for applying STE rules to your own documents
    5. Review, edit, and discuss participants’ own documents to reinforce learning.
    6. Classroom presentation of own documents.

* Shufrans also offers customised ASD-STE100 training solutions tailored to meet your specific requirements. These courses are normally provided at the customer’s premises.

Who should attend this Simplified Technical English training?

  • Compliance managers
  • CIO, COO, CTO
  • Customer support managers
  • Documentation managers
  • Editors
  • Engineering managers
  • Engineers and SMEs who create documentation
  • Graphics specialists
  • ILS managers
  • Maintenance managers
  • Operation managers
  • Product managers
  • Project managers
  • Quality managers
  • Software research engineers
  • Technical illustrators
  • Technical writers
  • Translation managers
  • Translators.

What technical writing outcomes to expect?

Our interactive training, exercises and workshop, will teach participants to standardise content to:

  • Enhanced Communication & Efficiency: Authors will gain the skills to create clear, consistent, and easily translatable technical documentation, facilitating effective communication with a global audience and streamlining the writing process.
  • Improved Operational Safety & Reduced Downtime: By mastering STE principles, teams will produce unambiguous documentation that minimises misunderstandings, directly contributing to improved operational safety and a reduction in costly AOG/downtime.
  • Optimised Lifecycle Support & Cost Reduction: Training will enable modular writing and content reuse, leading to maximised consistency, optimised product lifecycle support, and a significant reduction in the overall cost of creating and maintaining technical publications.

What customers are saying..

The introduction was a good and concise way to familiarize yourself with STE basics. I’ve a background in plain language, so for example the rule on noun clusters makes perfect sense. I’m all about simplification, so substituting verbs like “eliminate” for verbs like “remove” or “stop” will be my new quest. The STE exercises were helpful in getting to grasp with STE during the training workshop. I’d very likely recommend this course to anyone planning to introduce STE as it’s got a great practical angle. Jenni Virtaluoto, PhD, Senior Lecturer, University of Jyväskylä, Finland

ASD-STE100 Trainer’s qualifications

Ms. Shumin Chen, principal trainer & consultant at Shufrans TechDocs received her professional on-the-job training in the field of STE under the tutelage of Dr Frans Wijma, a linguist and documentation expert. Together as an experienced global team, they provided their combined knowledge and dedication to benefit customers worldwide. To date, they have provided training and consultancy services to over 200 companies. Shufrans TechDocs is the only company with such vast experience in providing certified STE training.

Shumin has supported various companies with their STE and other documentation needs, based on standards where possible. Although STE was developed for the aerospace industry, more specifically for aircraft maintenance documentation, she found that it made a lot of sense to apply the same principles to other industries and types of documents as well. Few -if any- changes to the specification are necessary to adapt STE to industrial sectors ranging from machinery to IT, automotive to medical equipment.

Simplified Technical English STE examples

 

 

 

North & South America | Mastering Simplified Technical English: Ensuring Clarity and Compliance in Technical Documentation

North & South America | Mastering Simplified Technical English: Ensuring Clarity and Compliance in Technical Documentation

 

Write effective user manuals & instructions with ASD-STE100 Simplified Technical English

North & South America | Online Certified ASD-STE100 Simplified Technical English Workshops

Dates: 25 to 27 March 2026

Plan later: 8 to 10 April 2026

Time: 08:00 to 12:30 Eastern Time (ET)

Length of training: 3 days

Course registration ends one week before training commences.

*Course fee includes exercises, learning aids, certificate of completion, and 120-day post-training support.

⁺⁺A group discount of up to €500 is applicable when two or more participants sign up for the same event. Send us your questions: enquiry@shufrans-techdocs.com.

🏷️ A €210 fee discount is applicable when you also sign up for 🆕 Certified STE Masterclass | US Canada Online.

Summary

Simplified Technical English (STE) is a controlled language that is used to write technical manuals in a way that they can be more easily understood by an international audience. STE helps to make translations cheaper and more accurate. Often a formal requirement for aircraft and defence maintenance documentation, STE can easily be adapted to all technical industries and beyond. Ms. Shumin Chen will show participants how to correctly and effectively use STE in practice. She will also address some of the mistakes commonly found in technical writing and the frequent incorrect use of common STE writing rules.

Course outline*

We’re committed to providing the highest quality learning experience in all our online workshops. Therefore, we’ve made the decision to cap all our online workshop session sizes at just five participants, starting 5 May 2025.

This intimate virtual environment fosters richer discussions, more personalised feedback, and a greater overall impact on your understanding and application of key technical communication standards like Simplified Technical English. Learn better, communicate better, across all our courses. This three-day Online STE Workshop includes interactive training, exercises, and a 120-day post-training consultation.

  • Day 1: Classroom Training
    1. Practical overview of Simplified Technical English
    2. How STE helps both native & non-native speakers of English
    3. Benefits of adopting the STE international writing standard
    4. Writing rules and how to apply them in practice.
  • Day 2: Application & Exercises
    1. How to use the general vocabulary.
    2. Approved and non-approved words discussion and the rationale behind.
    3. How to deal with industry-specific terminology
    4. How to use STE for various documentation types.
  • Day 3: Review, & Exercises
    1. Practical workshop session for applying STE rules to your own documents
    2. Review, edit, and discuss participants’ own documents to reinforce learning
    3. How to implement STE with minimal disruption to on-going production and existing documentation.
    4. Classroom presentation of own documents.

* Shufrans also offers customised ASD-STE100 training solutions tailored to meet your specific requirements. These courses are normally provided at the customer’s premises.

What customers are saying..

I was looking forward to the training and was not disappointed. I think that the training was valuable and would recommend that my colleagues take the training either on line or in person. Being able to send a sample document and then working on it together using my new STE skills was very helpful and valuable. Shumin was extremely knowledgeable and gave many practical examples. I hope to be able to make use of the support period post-training. Deborah Tonkin, Technical Information Engineer, Komatsu

Why select a Simplified Technical English training with Shufrans?

The introduction to ASD-STE100 was good and informative for someone like me with zero knowledge of the STE standard before. Rule 6.3 in STE writing summarizes the best of what I can take with me. There was quite a lot from the STE exercises to consume regarding grammar. Nevertheless, the worksheets were very good and helpful. I gained quite a lot of knowledge from them and they were the best part of this training workshop. Shumin was very professional and sharp as a razor. The best takeaway for me from her workshop is to give more thought to how I build my sentences rather than focussing on specific ‘allowed’ or ‘approved’ words. Jeppe Friis, Technical Inspector, Maersk Drilling Maintenance Support

Who should attend this ASD-STE100 workshop?

  • Compliance managers
  • CIO, COO, CTO
  • Customer support managers
  • Documentation managers
  • Editors
  • Engineering managers
  • Engineers and SMEs who create documentation
  • Graphics specialists
  • ILS managers
  • Maintenance managers
  • Operation managers
  • Product managers
  • Project managers
  • Quality managers
  • Software research engineers
  • Technical illustrators
  • Technical writers
  • Translation managers
  • Translators.

What ASD-STE100 workshop training outcomes to expect?

Our interactive training, exercises and workshop, will teach participants to standardise content to:

  • Enhanced Communication & Efficiency: Authors will gain the skills to create clear, consistent, and easily translatable technical documentation, facilitating effective communication with a global audience and streamlining the writing process.
  • Improved Operational Safety & Reduced Downtime: By mastering STE principles, teams will produce unambiguous documentation that minimises misunderstandings, directly contributing to improved operational safety and a reduction in costly AOG/downtime.
  • Optimised Lifecycle Support & Cost Reduction: Training will enable modular writing and content reuse, leading to maximised consistency, optimised product lifecycle support, and a significant reduction in the overall cost of creating and maintaining technical publications.

ASD-STE100 Trainer’s qualifications

Ms. Shumin Chen, principal trainer & consultant at Shufrans TechDocs received her professional on-the-job training in the field of STE under the tutelage of Dr Frans Wijma, a linguist and documentation expert. Together as an experienced global team, they provided their combined knowledge and dedication to benefit customers worldwide. To date, they have provided training and consultancy services to over 180 companies. Shufrans TechDocs is the only company with such vast experience in providing certified STE training.

Shumin has supported various companies with their STE and other documentation needs, based on standards where possible. Although STE was developed for the aerospace industry, more specifically for aircraft maintenance documentation, Shumin found that it made a lot of sense to apply the same principles to other industries and types of documents as well. Few -if any- changes to the specification are necessary to adapt STE to industries ranging from machinery to IT, automotive to medical equipment.

 

Middle East & Africa | Practical ASD-STE100 Simplified Technical English Workshops: Ensuring Documentation Compliance

Middle East & Africa | Practical ASD-STE100 Simplified Technical English Workshops: Ensuring Documentation Compliance

 

Middle East & Africa Online ASD-STE100 Technical Writing Workshop

MEA | Online Certified ASD-STE100 Training Workshop Programme

Dates: 23 & 24 March 2026

Plan later: 6 & 7 April 2026

Time: 09:00 to 16:00 Gulf Standard Time (GST)

Length of training: 2 days

Course registration ends one week before training commences.

*Course fee includes exercises, learning aids, certificate of completion, and 120-day post-training support.

⁺⁺A group discount of up to €500 is applicable when two or more participants sign up for the same event. is applicable when two or more participants sign up for the same event. Send us your questions: enquiry@shufrans-techdocs.com.

🏷️ A €210 fee discount is applicable when you also sign up for 🆕 Certified STE Masterclass | Asia Pacific (APAC) Online.

Rediscover clarity in documentation with STE

Simplified Technical English (STE) or ASD-STE100 is a controlled technical English language that is used to write technical manuals in a way that they can be more easily understood by an international audience. STE helps to make translations cheaper and more accurate.

ASD-STE100 is mandated by several commercial and military specifications (MIL-SPEC) that control the style and content of maintenance documentation. Military defence standards (MIL-SPEC / MIL-STD) such as MIL-STD-3048, as well as technical documentation standards like S1000D and ATA iSpec 2200 recommend the use of ASD-STE100. In ASD-STE100, technical authors are encouraged to keep sentences brief and paragraphs short, while ensuring the completeness of information.

Often a formal requirement for aircraft and defence maintenance documentation, STE can easily be adapted to all technical industries and beyond. Ms. Shumin Chen will show participants how to correctly and effectively use STE in practice. She will also address some of the mistakes commonly found in technical writing and the frequently incorrect use of common STE writing rules.

The ASD-STE100 workshop conducted by Shufrans TechDocs made for a very good introduction to STE for new as well as intermediate users of the STE writing standard. The presentation on rules was very clear and I liked the emphasis on the fact that the rules are weighted and how one can use them flexibly. The exercises completed during this training were good and provided real world examples in technical writing in a practical way. I’d very likely recommend this course to someone else. This course is a must for any new technical writers or technical publication employees. Neil Winson, Technical Writer, Airbus Helicopters

MEA Online STE Workshop Course Outline*

We’re committed to providing the highest quality learning experience in all our online workshops. Therefore, we’ve made the decision to cap all our online workshop session sizes at just five participants, starting 5 May 2025.

This intimate virtual environment fosters richer discussions, more personalised feedback, and a greater overall impact on your understanding and application of key technical communication standards like Simplified Technical English. Learn better, communicate better, across all our courses. This two-day Online STE Workshop includes interactive training, exercises, and a 120-day post-training consultation.

  • Day 1: Classroom Training
    1. Practical overview of Simplified Technical English
    2. How STE helps both native & non-native speakers of English
    3. Benefits of adopting the STE international writing standard
    4. Writing rules and how to apply them in practice
    5. How to use the general vocabulary.
    6. Approved and non-approved words discussion and the rationale behind.
  • Day 2: Application, Review, & Exercises
    1. How to deal with industry-specific terminology
    2. How to use STE for various documentation types
    3. How to implement STE with minimal disruption to on-going production and existing documentation
    4. Practical workshop session for applying STE rules to your own documents
    5. Review, edit, and discuss participants’ own documents to reinforce learning
    6. Classroom presentation of own documents.

* Shufrans also offers customised ASD-STE100 training solutions tailored to meet your specific requirements. These courses are normally provided at the customer’s premises.

 

 

Who should attend this Simplified Technical English training?

  • Compliance managers
  • CIO, COO, CTO
  • Customer support managers
  • Documentation managers
  • Editors
  • Engineering managers
  • Engineers and SMEs who create documentation
  • Graphics specialists
  • ILS managers
  • Maintenance managers
  • Operation managers
  • Product managers
  • Project managers
  • Quality managers
  • Software research engineers
  • Technical illustrators
  • Technical writers
  • Translation managers
  • Translators.

What training outcomes to expect?

Our interactive training, exercises and workshop, will teach participants to standardise content to:

  • Enhanced Communication & Efficiency: Authors will gain the skills to create clear, consistent, and easily translatable technical documentation, facilitating effective communication with a global audience and streamlining the writing process.
  • Improved Operational Safety & Reduced Downtime: By mastering STE principles, teams will produce unambiguous documentation that minimises misunderstandings, directly contributing to improved operational safety and a reduction in costly AOG/downtime.
  • Optimised Lifecycle Support & Cost Reduction: Training will enable modular writing and content reuse, leading to maximised consistency, optimised product lifecycle support, and a significant reduction in the overall cost of creating and maintaining technical publications.

ASD-STE100 Trainer’s qualifications

Ms. Shumin Chen, principal trainer & consultant at Shufrans TechDocs received her professional on-the-job training in the field of STE under the tutelage of Dr Frans Wijma, a linguist and documentation expert. Together as an experienced global team, they provided their combined knowledge and dedication to benefit customers worldwide. To date, they have provided training and consultancy services to over 200 companies. Shufrans TechDocs is the only company with such vast experience in providing certified STE training.

Shumin has supported various companies with their ASD-STE100 technical writing and other documentation needs, based on standards where possible. Although STE was developed for the aerospace industry, more specifically for aircraft maintenance documentation, Shumin found that it made a lot of sense to apply the same principles to other industries and types of documents as well. Few -if any- changes to the specification are necessary to adapt STE to industries ranging from machinery to IT, automotive to medical equipment.

International Simplified Technical English Training Workshops in Q2 & Q3: Singapore, the Netherlands, Germany, Bulgaria, China, Malaysia

International Simplified Technical English Training Workshops in Q2 & Q3: Singapore, the Netherlands, Germany, Bulgaria, China, Malaysia

Write effective user manuals & instructions with Simplified Technical English

ASD-STE100 Simplified Technical English (STE) is a controlled language that is used to write technical manuals in such a way that they are more easily and accurately understood by an international audience, thus improving safety and efficiency.

Quick facts

Shufrans TechDocs and partners invite you to attend a 2-day certified ASD-STE100 workshop in the following locations*:

Amsterdam, the Netherlands, 9 – 11 April 2018

Singapore, 18 – 19 April 2018

Hamburg, Germany, 7 – 8 May 2018

Sofia, Bulgaria, 28 – 29 May 2018

Eindhoven, the Netherlands, 4 – 6 June 2018

Shanghai, China, mid-July 2018

Singapore, 13 – 14 August 2018

Kuala Lumpur, Malaysia, 4 – 6 September 2018

 

* Shufrans also offers English technical writing solutions tailored to meet your specific requirements. These courses are normally provided at the customer’s premises.

For more international training workshop locations and scheduled dates, visit:

https://www.shufrans-techdocs.com/upcoming-ste-training-locations/

Certified ASD-STE100 Simplified Technical English workshop in Hamburg

Certified ASD-STE100 Simplified Technical English workshop in Hamburg

Quick facts

Dates: 7 – 8 May 2018

Location: Hamburg, Germany

Length of training: 2 days

Early bird registration: Before 7 April 2018

Sign up early to enjoy a 20% training discount

Deadline for registration: 23 April 2018

Summary

ASD-STE100 Simplified Technical English (STE) is a controlled language that is used to write technical manuals in such a way that they can be more easily understood by an international audience. STE helps to make translations cheaper and more accurate. Often a formal requirement for aircraft and defence maintenance documentation, STE can easily be adapted to all technical industries and beyond. Ms. Shumin Chen will teach participants how to correctly and effectively use STE in practice. She will also address some of the mistakes commonly found in technical writing and the frequently incorrect use of common STE writing rules.

All our training materials are updated according to the ASD-STE100 Specification Issue 7, January 2017.

Course outline*

  • Practical overview of ASD-STE100 Simplified Technical English
  • How STE helps both native & non-native speakers of English
  • Writing rules and how to apply them in practice
  • How to use the general vocabulary
  • How to deal with industry-specific terminology
  • How to use STE for various documentation types
  • How to implement STE with minimal disruption to on-going production and existing documentation
  • Hands-on STE editing and review

* Shufrans also offers customised ASD-STE100 training solutions tailored to meet your specific requirements. These courses are normally provided at the customer’s premises.

“The Simplified Technical English course content and requirements provided by Shumin Chen were an absolute good fit with the TCLoc Master’s program. A technical communicator has to know about the existing specifications for technical documentation. Furthermore, this course helps the students to acquire new skills in order to enhance the accuracy and clarity of contents.” TCLoc Master’s Student, University of Strasbourg.

Who should attend?

  • Compliance managers
  • CIO, COO, CTO
  • Customer support managers
  • Documentation managers
  • Editors
  • Engineering managers
  • Engineers and SMEs who create documentation
  • Graphics specialists
  • ILS managers
  • Maintenance managers
  • Operation managers
  • Product managers
  • Project managers
  • Quality managers
  • Software research engineers
  • Technical illustrators
  • Technical writers
  • Translation managers
  • Translators

What training outcomes to expect?

Our interactive training, exercises and workshop, will teach participants to standardise content to:

  • Author more efficiently
  • Communicate more effectively with a global audience
  • Improve operational safety
  • Reduce AOG / downtime
  • Facilitate modular writing and reuse
  • Facilitate teamwork
  • Facilitate translation
  • Maximise consistency
  • Optimise product lifecycle support
  • Reduce the cost of creating and maintaining technical publications

Trainer’s qualifications

Ms. Shumin Chen, principal trainer & consultant at Shufrans TechDocs received her professional on-the-job training in the field of STE under the tutelage of Dr Frans Wijma, a linguist and documentation expert. Together as an experienced global team, they provided their combined knowledge and dedication to benefit customers worldwide. To date, they have provided training and consultancy services to over 180 companies. Shufrans TechDocs is the only company with such vast experience in providing certified STE training.

Shumin has supported various companies with their STE and other documentation needs, based on standards where possible. Although STE was developed for the aerospace industry, more specifically for aircraft maintenance documentation, Shumin found that it made a lot of sense to apply the same principles to other industries and types of documents as well. Few -if any- changes to the specification are necessary to adapt STE to industries ranging from machinery to IT, automotive to medical equipment.

ASD-STE100 Simplified Technical English training workshop for individual writers in the UAE

ASD-STE100 Simplified Technical English training workshop for individual writers in the UAE

Quick facts

Dates: 15 – 17 January 2018

Location: Abu Dhabi, UAE

Length of training: 1 to 3 days

Participants have the flexibility of attending a 1, 2, or 3-day training session with us.

Deadline for registration: 8 January 2017

Summary

ASD-STE100 Simplified Technical English (STE) is a controlled language that is used to write technical manuals in such a way that they can be more easily understood by an international audience. STE helps to make translations cheaper and more accurate. Often a formal requirement for aircraft and defence maintenance documentation, STE can easily be adapted to all technical industries and beyond. Ms. Shumin Chen will teach participants how to correctly and effectively use STE in practice. She will also address some of the mistakes commonly found in technical writing and the frequently incorrect use of common STE writing rules.

Course outline*

  • Participants have the flexibility of attending a 1, 2, or 3-day training session with us.
    • Day 1: Classroom Training
      1. Practical overview of ASD-STE100 Simplified Technical English
      2. How STE helps both native & non-native speakers of English
      3. Benefits of adopting the STE international writing standard
      4. Writing rules and how to apply them in practice
      5. How to use the general vocabulary.
    • Day 2: Application, Review, & Exercises
      1. Approved and non-approved words discussion and the rationale behind.
      2. How to deal with industry-specific terminology
      3. How to use STE for various documentation types
      4. How to implement STE with minimal disruption to on-going production and existing documentation
    • Day 3: Extended Writing Workshop
      1. Practical workshop session for applying STE rules to your own documents
      2. Review, edit, and discuss participants’ own documents to reinforce learning
      3. Classroom presentation of own documents.

* Shufrans also offers customised ASD-STE100 training solutions tailored to meet your specific requirements. These courses are normally provided at the customer’s premises.

 

Learning how to optimally use a documentation standard like ASD-STE100 is a substantial boost to our technical writing team’s capabilities and significantly improved our compliance rating! Raja Sureshbabu, Global Head of Aerospace Vertical, Tata Consultancy Services.

 

Who should attend?

  • Compliance managers
  • CIO, COO, CTO
  • Customer support managers
  • Documentation managers
  • Editors
  • Engineering managers
  • Engineers and SMEs who create documentation
  • Graphics specialists
  • ILS managers
  • Maintenance managers
  • Operation managers
  • Product managers
  • Project managers
  • Quality managers
  • Software research engineers
  • Technical illustrators
  • Technical writers
  • Translation managers
  • Translators

What training outcomes to expect?

Our interactive training, exercises and workshop, will teach participants to standardise content to:

  • Author more efficiently
  • Communicate more effectively with a global audience
  • Improve operational safety
  • Reduce AOG / downtime
  • Facilitate modular writing and reuse
  • Facilitate teamwork
  • Facilitate translation
  • Maximise consistency
  • Optimise product lifecycle support
  • Reduce the cost of creating and maintaining technical publications

Trainer’s qualifications

Ms. Shumin Chen, principal trainer & consultant at Shufrans TechDocs received her professional on-the-job training in the field of STE under the tutelage of Dr Frans Wijma, a linguist and documentation expert. Together as an experienced global team, they provided their combined knowledge and dedication to benefit customers worldwide. To date, they have provided training and consultancy services to over 180 companies. Shufrans TechDocs is the only company with such vast experience in providing certified STE training.

Shumin has supported various companies with their STE and other documentation needs, based on standards where possible. Although STE was developed for the aerospace industry, more specifically for aircraft maintenance documentation, Shumin found that it made a lot of sense to apply the same principles to other industries and types of documents as well. Few -if any- changes to the specification are necessary to adapt STE to industries ranging from machinery to IT, automotive to medical equipment.

 

 

 

 

Addressing human errors in the healthcare industry

Addressing human errors in the healthcare industry

It is important that operation and management information be understandable to the target audience. Sometimes, operation information is conveyed through a less-than-optimum selection of words. The manufacturer’s technical language can result in incomprehensible operation documentation.

Governance of Picture Archiving and Communications Systems: Data Security and Quality Management of Filmless Radiology, Carrison K.S. Tong, Eric T.T. Wong, Human Factors & Culture, 2009

English is the de facto language for almost all industries, including healthcare where communication is crucial to ensure operational efficiency and accuracy. Without good communication among healthcare professionals such as referring medical doctors, technologists, radiologists, clinicians, nurses, suppliers, maintenance and service engineers would imply that high quality standards become impossible to maintain.

 

Human errors can be expensive, lead to accidents, and risk product quality

More often than not, operation information is conveyed through a less-than-optimum selection of words. To cite a real-life example of a maintenance procedure where a certain step was ‘proscribed’ meaning prohibited, the technical personnel who read this instruction decided that the procedural step was ‘prescribed’ and hence recommended. Regrettably, he proceeded to carry out the prohibited action with dire consequences.

New manuals, job cards, operations and maintenance service bulletins are prime examples of documentation that must be proofread and beta-tested before being widely circulated. Proportionately, the labour costs involved in such documentation management processes can be immensely high.

 

Document complexity & volume

With the latest medical products and technology made available on the market, the increasing complexity and volume of medical data and healthcare information that must be created, recorded, integrated and managed cannot be avoided. Indeed, voluminous and complex writing that read very differently since they must have been supplied by various product manufacturers can negatively impact hospital’s operations when misread or misinterpreted. Volumes of user manuals from various sources with at times overlapping information also seem impossible to store and manage usefully.

A popular example in the aerospace industry is the well-known paper stack from aircraft manufacturers that supposedly exceeds the height of Mount Everest. Paper documentation support the work of aircraft operators. Airlines used to afford warehouses full of such paper stacks that document historical records of their aircraft maintenance. All of which proved too expensive to maintain later on.

Consequently, unmanageable volumes of text, document complexities, time-critical operations, as well as the growing proportion of healthcare workers whose first language is not English, all point to the need for a unifying English language standard that would allow the community to speak with one voice and convey critical information using fewer words.

Create manuals that speak with one voice

Safety begins with quality. Even the best product is only as good as its documentation and technical data, which allow the customer to use it safely and effectively.

Many incidents identified in the healthcare industry revealed poor technical understanding and communication due to missing user manuals, inadequately described operating instructions, and badly maintained  equipment that add to the series of errors and accident occurrences.

Let’s take a close look at the following case study excerpt. Our customer is a manufacturer of mobile X-ray based imaging solutions. They created an operator manual and a service manual in Standard English that was subsequently edited in a controlled language known as Simplified Technical English (STE).

Standard English: inconsistent tone and excessive use of words

Control Panel Both the C-arm stand and the monitor cart have a control panel. The two control panels always show the same screen, enabling you to use them for system operation.Depending on the selected function, other controls (buttons, input boxes, displays, etc.) will appear on the control panel screen.The Vision Center control panel is designed as a touch screen. For system operation, just press the desired button or option directly on the touch screen.

STE: uniform tone of voice and standardised sentence structure

Control Panel The C-arm stand and the monitor cart each have a control panel screen. These screens show the same control panel. Each panel lets you operate the system. The panels have different controls for different functions.The control panel is a touch screen. To operate the system, touch the correct button or option.

At the time our customer was writing a range of user and maintenance manuals  for their X-ray imaging equipment. Although the manuals were created and edited by more than 10 technical writers in a team, our customer wanted all manuals to read like they came from one single source. STE provided a cost-saving and easily implemented solution as evidenced by the rewritten STE sample text highlighted above.

ste_casestudy_chart.001

Say it better with fewer words

The implementation of STE in the healthcare sector proved to be a great success. Using a smaller number of words with defined meanings and parts of speech, while adopting a simplified English language structure meant that user manuals now provide a highly consistent and unambiguous tone of voice with a 20% reduction in text volume. Above all, healthcare professionals depend on reliable documentation to operate medical devices and equipment safely and efficiently. STE therefore helps medical equipment manufacturers meet documentation compliance requirements, and can also increase the efficiency and productivity of their employees.

To summarise, an instruction found in a technical procedure must never become a case of interpretation. Work instructions communicated in technical manuals must be concise and let the user or maintenance personnel do their jobs properly, putting patient safety first and foremost.

Copyright © 2015 Shufrans TechDocs. All rights reserved. No part of this article may be reproduced or transmitted in any form or by any means whatsoever without express written permission from the author, except in the case of brief quotations embodied in critical articles and reviews.

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