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US, Canada West Coast Online Workshop: Book your seat today at our ASD-STE100 Simplified Technical English training!

US, Canada West Coast Online Workshop: Book your seat today at our ASD-STE100 Simplified Technical English training!

Quick Facts

Dates: 22 & 23 January 2020

Plan later: 

  1. 6 & 7 February 2020
  2. 24 & 25 February 2020.

Time: 09:00 to 17:00 Pacific Time

Length of training: 2 days

Course fee: 799 EUR**

Course registration ends one week before training commences.

**Course fee includes exercises, learning aids, certificate of completion, and 90-day post-training support.

I’ve found all the rules introduced in this workshop equally valuable and applicable in my field of work. The ASD-STE100 Specification is very useful for searching examples and finding STE compliant alternatives. It was also great that we has such a large number of practical exercises. Personally, it would be more valuable to have more context available. This helps us judge how to apply STE optimally. Thank you Shumin! Your workshop was concise, clear, and pragmatic. I also liked the occasional humour! 🙂 Diane Goodrick, Information Architect/ Author Trainer, Schindler Group.

Summary

Simplified Technical English (STE) is a controlled language that is used to write technical manuals in such a way that they can be more easily understood by an international audience. STE helps to make translations cheaper and more accurate. Often a formal requirement for aircraft and defence maintenance documentation, STE can easily be adapted to all technical industries and beyond. Ms. Shumin Chen will teach participants how to correctly and effectively use STE in practice. She will also address some of the mistakes commonly found in technical writing and the frequently incorrect use of common STE writing rules.

 

Course outline*

  • Day 1: Classroom Training
    1. Practical overview of Simplified Technical English
    2. How STE helps both native & non-native speakers of English
    3. Benefits of adopting the STE international writing standard
    4. Writing rules and how to apply them in practice
    5. How to use the general vocabulary.
    6. Approved and non-approved words discussion and the rationale behind.
  • Day 2: Application, Review, & Exercises
    1. How to deal with industry-specific terminology
    2. How to use STE for various documentation types
    3. How to implement STE with minimal disruption to on-going production and existing documentation
    4. Practical workshop session for applying STE rules to your own documents
    5. Review, edit, and discuss participants’ own documents to reinforce learning
    6. Classroom presentation of own documents.

* Shufrans also offers customised ASD-STE100 training solutions tailored to meet your specific requirements. These courses are normally provided at the customer’s premises.

Who should attend?

  • Compliance managers
  • CIO, COO, CTO
  • Customer support managers
  • Documentation managers
  • Editors
  • Engineering managers
  • Engineers and SMEs who create documentation
  • Graphics specialists
  • ILS managers
  • Maintenance managers
  • Operation managers
  • Product managers
  • Project managers
  • Quality managers
  • Software research engineers
  • Technical illustrators
  • Technical writers
  • Translation managers
  • Translators.

What training outcomes to expect?

Our interactive training, exercises and workshop, will teach participants to standardise content to:

  • Author more efficiently
  • Communicate more effectively with a global audience
  • Improve operational safety
  • Reduce AOG / downtime
  • Facilitate modular writing and reuse
  • Facilitate teamwork
  • Facilitate translation
  • Maximise consistency
  • Optimise product lifecycle support
  • Reduce the cost of creating and maintaining technical publications.

I will definitely recommend this training to writers of many fields, especially technical fields. The material, presentation, and instructor are fantastic. I learned a lot about ASD-STE. Even though I’ve been using this writing convention for almost eight years, formal training brought much clarity and comprehension that I had not previously realized. I now know that an aptitude for writing and a copy of the STE rules is a good start, but not enough. This course takes your understanding to a professional level. Lauren Gelli, Senior Technical Writer, Aerotech Inc.

Trainer’s qualifications

Ms. Shumin Chen, principal trainer & consultant at Shufrans TechDocs received her professional on-the-job training in the field of STE under the tutelage of Dr Frans Wijma, a linguist and documentation expert. Together as an experienced global team, they provided their combined knowledge and dedication to benefit customers worldwide. To date, they have provided training and consultancy services to over 180 companies. Shufrans TechDocs is the only company with such vast experience in providing certified STE training.

Shumin has supported various companies with their STE and other documentation needs, based on standards where possible. Although STE was developed for the aerospace industry, more specifically for aircraft maintenance documentation, Shumin found that it made a lot of sense to apply the same principles to other industries and types of documents as well. Few -if any- changes to the specification are necessary to adapt STE to industries ranging from machinery to IT, automotive to medical equipment.

 

 

NIMR (EDGE Group): Enhancing Operational Readiness through On-Site STE Training

NIMR (EDGE Group): Enhancing Operational Readiness through On-Site STE Training

Clarity and Multilingual Efficiency in Critical Defence Documentation

Client: NIMR (A subsidiary of EDGE Group)

Industry: Defence Manufacturing & Technology

Location: Abu Dhabi, UAE (On-site Training)

Challenge: Ensuring absolute clarity, consistency, and a unified communication standard in critical technical and support documentation, vital for operational readiness, effective customer support, and seamless English-Arabic translation in the defence sector.

Solution: A bespoke, three-day on-site ASD-STE100 training programme delivered by Shufrans TechDocs to key personnel including Customer Support Officers, Field Engineers, Technical Writers, and Documentation Experts.

Results: Significant uplift in documentation precision, improved efficiency in field and customer support interactions, enhanced cross-functional communication, optimised translation processes, and accelerated professional development, directly contributing to NIMR’s mission of delivering mission-ready solutions.

 

The Challenge: Uncompromising Clarity in Defence Communications

NIMR, a leading manufacturer of wheeled military vehicles and a pivotal subsidiary within the UAE’s advanced technology and defence group, EDGE, operates in an environment where clarity is not merely beneficial—it is critical. The precision of technical documentation directly impacts the operational readiness, safety, and effectiveness of defence assets in demanding environments.

NIMR faced the challenge of ensuring that all its technical and support communications, from maintenance manuals to field service reports and customer interactions, adhered to an uncompromising standard of clarity and consistency. This was particularly complex given the diverse roles involved in creating and delivering this information, and the crucial requirement to translate documents accurately between English and Arabic for various customers and end-users:

  • Customer Support Officers: Needing to convey precise solutions and guidance efficiently to end-users, often in both English and Arabic.
  • Field Engineers & Technicians: Requiring unambiguous instructions for maintenance, troubleshooting, and on-site support of complex military vehicles, with the knowledge that these would be translated.
  • Technical Writers & Documentation Experts (from various backgrounds): Tasked with authoring and managing a vast array of critical technical content, with a direct impact on the quality of subsequent translations.

Any ambiguity could lead to misinterpretations in critical operational contexts, potentially compromising safety, delaying field repairs, impacting training effectiveness, or introducing errors during the English-Arabic translation process. NIMR sought a solution that would embed a culture of precise communication directly within their operational teams, with a clear benefit to their multilingual documentation needs.

 

 

 

The Results: A New Standard for Operational Clarity and Multilingual Efficiency

By investing in on-site ASD-STE100 training with Shufrans TechDocs, NIMR achieved significant, measurable improvements in its technical and support communications:

  • Enhanced Operational Clarity: A unified approach to language drastically minimised ambiguities in all forms of documentation, directly improving the understanding and execution of critical procedures by both internal teams and external customers.
  • Improved Field Efficiency: Field Engineers could more effectively diagnose issues and follow maintenance protocols, reducing downtime and ensuring rapid response in operational scenarios.
  • Streamlined Customer Support: Customer Support Officers provided clearer, more concise guidance, leading to reduced resolution times and enhanced customer satisfaction.
  • Boosted Documentation Quality: Technical Writers and Documentation Experts consistently produced high-quality, compliant content, streamlining workflows and reducing rework.
  • Optimised Translation Processes: With a consistent and unambiguous English source text, the translation of documents into Arabic became faster, more accurate, and more cost-effective, ensuring seamless communication with diverse customer bases.
  • Accelerated Professional Growth: The hands-on training significantly upskilled personnel across critical roles, fostering a collective commitment to precision communication and supporting their long-term professional development within the defence sector.
  • Strengthened Communication Chain: A common language standard facilitated seamless information exchange between engineering, documentation, field support, and translation teams, underpinning NIMR’s commitment to delivering superior defence solutions globally.

NIMR’s proactive investment in on-site STE training with Shufrans TechDocs has transformed its communication landscape, reinforcing its position as a leader in defence manufacturing through unparalleled clarity, operational excellence, and enhanced multilingual capabilities. This success story underscores the vital role of targeted communication training in ensuring readiness and reliability for critical industries operating on a global scale.

If your organisation faces similar challenges in achieving uncompromising clarity and operational readiness through precise communication, especially when translation between English and Arabic is a key requirement, discover how Shufrans TechDocs can help. Learn more about our ASD-STE100 training and consulting services:

🗓️ View our training calendar.

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