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I have a great pleasure to work with Shumin Chen on a number of complex technical translation projects. She is very talented, efficient and dependable, making sure to meet and exceed the customer's expectations.

Frans is very professional person, he's really good in handling customers/clients. When I worked with him, he always shows his enthusiasm, initiative, intelligence, and volunteered for cooperative opportunities in the business. I recommend him with the highest regard.

I am glad to say the STE course attended by team was really satisfactory. Feedback is very positive and we will be interested in repeating the experience in a near future. Top Qualities: Personable, Expert, On Time

This was a great course with very useful and practical knowledge for my work. Simplified Technical English (STE) encourages users to always refer to the approved list of verbs and nouns in the STE dictionary before writing their technical documentation. The active voice is also a very useful and powerful tool in sending loud and clear instructions to our users. Starting a warning or caution with a simple and clear command is also very crucial in my line of work. Shumin's delivery of the training is highly organised, and she has been most patient with our comments, questions, and feedback the whole time.

The training on Simplified Technical English is a completely unique experience received so far for me. I found it to be extremely helpful for documentation writers. Section 3 of the STE Specification which deals with verbs and section 4 on how to sentence construction in STE were useful from a personal perspective. The course exercises were interactive and had a practical side to them. They help us compare our current standard of writing to an improved version in STE. I highly recommend this training to my colleagues also in the other divisions and offices.

Shumin possesses an in-depth knowledge of the English language and of Simplified Technical English (STE). We covered a lot of ground in the area of STE within a short time!

Frans gave our group of three teams training in Simplified Technical English. He was engaging as a speaker and really made the 2-day training enjoyable and worthwhile. I didn't think we all could use the new ways of writing and thinking that he was teaching, but everyone got on board right away. We continue to use the skills that Frans taught us, with the same type of enthusiasm he brought to the group during training. This was probably the best training I've had at Check Point, in either technical or professional subjects. Top Qualities: Personable, Expert, Creative

This was a very useful training course for understanding the meaning and goals of Simplified Technical English. The trainer's performance is very good and experienced. My favourite STE verbs are: COLLECT, EXAMINE, and GET. The exercises in this course are helpful and reinforced learning. STE should be the standard for any technical contect written. I would recommend this STE training workshop to any suppliers and colleagues in the field.

The introduction provided a well-rounded history of ASD-STE, the types of industries that use it, and how they use it. I now have a better understanding of what ASD-STE is and how our company should be using it. My favorite writing rule is Rule 1.3 (Use approved words only with their approved meanings.) This rule is the heart of STE. It makes consistency, clarity, and comprehension ubiquitous across all documents regardless of who writes them. It is the main rule that unifies writers with one voice. My favorite STE verbs are Apply, Attach, Make Sure, and Show. The verb Apply has multiple use cases for our documents. The verb Attach is a great utility verb because common alternatives like “mount” are not approved. The verb “make sure” is extremely helpful in cautions and warnings, also in some procedural steps. Finally, the verb “show” is extremely helpful when I write about background processes and how things work in general. The presentation on rules clarified a lot of things of which I was unaware. I have a much better understanding of how to format lists with colons, when to use obey vs. comply, and the differences between notes, cautions, and warnings. Moving forward, I will be able to utilize the ASD-STE rules more effectively to write better documents. I appreciated the exercises because they helped me immediately practice and enforce the ASD-STE rules. I like the fact that they were timed. Writing under time-constraints forced me to think quickly and fully concentrate on my writing. I will definitely recommend this training to writers of many fields, especially technical fields. The material, presentation, and instructor are fantastic. I learned a lot about ASD-STE. Even though I’ve been using this writing convention for almost eight years, formal training brought much clarity and comprehension that I had not previously realized. I now know that an aptitude for writing and a copy of the STE rules is a good start, but not enough. This course takes your understanding to a professional level.

Frans provided a useful and insightful course about Simplified English. This course enabled Tellabs to start a terminology bank and to implement language checker software. I am impressed with Frans’ command of language, and the manner in which he trained our organization. I highly recommend Frans to anyone who wants to be in control of their language. Top Qualities: Personable, Expert, Good Value