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Content Connections 2015 by Acrolinx

Content Connections 2015 by Acrolinx

Content Connections - The virtual conference for content professionals 2015

Date: 5 November 2015

Location: Online Conference

Time: 10:00 AM to 05:00 PM CET


Achieving Compliance and much more with Simplified Technical English (STE), by Shumin Chen at 01:50 PM CET

Safety starts with quality. The best product is only as good as its documentation and technical data allow the customer to make optimum use of it. Documentation is a vital and integral part of your product. Most crucially, the documentation needs to do its part to ensure the safe and correct use of the product by providing complete, accurate and effective information.

In this session, Shumin will highlight some of the key benefits and identify rules of STE that can help to address 99% of the main challenges behind documentation processes, such as high cost, ease of translation, damage to product, delayed time-to-market and inadequate customer support.

The advantages of STE are most evident when creating documentation that will be translated into a number of languages. Text in STE is easier to understand and may not even require translation. Where translation is needed, STE helps to drastically reduce translation cost and time-to-market, as it effectively eliminates redundant words and improves consistency. As the text volume is reduced by at least 20% and the remaining text becomes more repetitive, the use of STE typically results in 30 to 40% less translation cost.

With the ever increasing number of languages that companies need to deal with, the savings add up quickly. In other words, Simplified English pays for itself. Moreover, the time-to-market is reduced by a similar percentage. As content in STE is easier to validate, technical writers will be more productive and fewer iterations and less rework will be required.


Who should attend?

  • Compliance managers
  • Customer support managers
  • Documentation managers
  • Editors
  • Engineering managers
  • Engineers and SMEs who create documentation
  • ILS managers
  • Maintenance managers
  • Operation managers
  • Product managers
  • Project managers
  • Quality managers
  • Technical writers
  • Translation managers
  • Translators

About the speaker

Ms. Shumin Chen has a background in life sciences with a specialisation in biomedical sciences. She has worked as a consultant with customers in various industries worldwide, and is widely regarded as a leading expert in ASD-STE100 Simplified Technical English training, aviation documentation and multilingual documentation. In her current role with Shufrans TechDocs in Singapore, Shumin continues to focus on the practical implementation of international standards to facilitate the efficient creation and management of multilingual documentation.

Shumin now leads the ASD-STE100 training arm of Shufrans TechDocs. She received her professional on-the-job training in the field of STE under the tutelage of Dr Frans Wijma, a linguist, ILS consultant, documentation expert and private pilot who has been in the field of controlled language, multilingual documentation and aerospace & defence standards for 15 years.

Together as an experienced global team, they provided their combined knowledge and dedication to benefit customers worldwide. To date, they have provided training and consultancy services to over 170 companies.


Missed this session? The on-demand presentation is now available below.