Blog Home // Blog

Certified Simplified Technical English Workshop for Quality Assurance & Product Support Excellence

Certified Simplified Technical English Workshop for Quality Assurance & Product Support Excellence

Certified 2-day Simplified Technical English writing and editing workshop in Holland

Dates: 4 – 5 September 2017

Location: Tiel, the Netherlands

Length of training: 2 days

Early bird registration: Before 7 August 2017

Sign up early to enjoy a 20% training discount

Deadline for registration: 21 August 2017

Summary

The use of Standard English, or whatever people regard as proper language even when writing documentation is associated with some common problems for users of your technical documentation. We find that many readers, many users of documentation get confused most of the time. That information is not being conveyed in a very clear, easy-to-understand way, and language can be part of that. The use of confusing words, ambiguous words, different words for the same thing, they all contribute to confusing the reader. Therefore, he is going to need more time to read, and hopefully still understand what we are trying to tell him.

ASD-STE100 Simplified Technical English (STE) is a controlled language that is used to write technical manuals in such a way that they can be more easily understood by an international audience. Language standardisation helps us to achieve a number of benefits. We become more consistent on a word level that starts with the simple fact that we are going to use the same word whenever we refer to the same thing, so that means an improved level of consistency. The same happens to sentence structures or phrases.

It is important that operation and management information be understandable to the target audience. Sometimes, operation information is conveyed through a less-than-optimum selection of words. The manufacturer’s technical language can result in incomprehensible operation documentation.

 

Course outline*

  • Practical overview of ASD-STE100 Simplified Technical English
  • How STE helps both native & non-native speakers of English
  • Writing rules and how to apply them in practice
  • How to use the general vocabulary
  • How to deal with industry-specific terminology
  • How to use STE for various documentation types
  • How to implement STE with minimal disruption to on-going production and existing documentation
  • Hands-on STE editing and review

* Shufrans also offers customised technical English training solutions tailored to meet your specific requirements. These courses are normally provided at the customer’s premises or at our offices in Singapore.

 

Simplified Technical English in action

Who should attend?

  • Compliance managers
  • Communication managers
  • Content specialists
  • Content strategists
  • Content quality analysts
  • CIO, COO, CTO
  • Customer support managers
  • Documentation specialists
  • Editors
  • Engineering managers
  • Engineers and SMEs who create documentation
  • Field support engineers
  • HSE managers
  • ILS managers
  • Information developers
  • International process managers
  • Operation managers
  • Product managers
  • Programme managers
  • Project managers
  • Quality assurance managers
  • Safety inspection engineers
  • Service & Maintenance managers
  • Supply Chain Managers
  • Technical administrators
  • Technical documentation consultants
  • Technical information managers
  • Technical linguists
  • Technical publications managers
  • Technology services advisors
  • Technical writers
  • Translation managers
  • Translators

What training outcomes to expect?

Ms. Shumin Chen will teach participants how to correctly and effectively use STE in practice. She will also address some of the mistakes commonly found in technical writing and the frequently incorrect use of common STE writing rules.

Our interactive training, exercises and workshop, will teach participants to standardise content to:

  • Author more efficiently
  • Communicate more effectively with a global audience
  • Improve operational safety
  • Reduce AOG / downtime
  • Facilitate modular writing and reuse
  • Facilitate teamwork
  • Facilitate translation
  • Maximise consistency
  • Optimise product lifecycle support
  • Reduce the cost of creating and maintaining technical publications

Trainer’s qualifications

Ms. Shumin Chen, principal trainer & consultant at Shufrans TechDocs received her professional on-the-job training in the field of STE under the tutelage of Dr Frans Wijma, a linguist and documentation expert. Together as an experienced global team, they provided their combined knowledge and dedication to benefit customers worldwide. To date, they have provided training and consultancy services to over 180 companies. Shufrans TechDocs is the only company with such vast experience in providing certified STE training.

Shumin has supported various companies with their STE and other documentation needs, based on standards where possible. Although STE was developed for the aerospace industry, more specifically for aircraft maintenance documentation, Shumin found that it made a lot of sense to apply the same principles to other industries and types of documents as well. Few -if any- changes to the specification are necessary to adapt STE to industries ranging from machinery to IT, automotive to medical equipment.

This training workshop is organised in collaboration with Foxiz BV, our preferred training partner in the Netherlands.

 

 

Certified Simplified Technical English training workshop in Singapore, 24 – 25 July 2017

Certified Simplified Technical English training workshop in Singapore, 24 – 25 July 2017

Quick facts

Dates: 24 – 25 July 2017

Location: Singapore

Length of training: 2 days

Early bird registration: Before 30 June 2017

Sign up early to enjoy a 20% training discount

Deadline for registration: 15 July 2017

Summary

ASD-STE100 Simplified Technical English (STE) is a controlled language that is used to write technical manuals in such a way that they can be more easily understood by an international audience. STE helps to make translations cheaper and more accurate.

This two-day professional training course is intended for technical authors to familiarise themselves with the ASD-STE100 controlled language specification through a series of classroom- and workshop-type instruction and interaction.

STE improves quality, both in the aviation and defence industries, where it is often mandatory for safety & security reasons, and in any other technical industries. 

We use the latest version of the ASD-STE100 specification: Issue 7, January 2017.

Course outline*

  • Practical overview of ASD-STE100 Simplified Technical English
  • How STE helps both native & non-native speakers of English
  • Writing rules and how to apply them in practice
  • How to use the general vocabulary
  • How to deal with industry-specific terminology
  • How to use STE for various documentation types
  • How to implement STE with minimal disruption to on-going production and existing documentation
  • Hands-on STE editing and review

* Shufrans also offers customised ASD-STE100 training solutions tailored to meet your specific requirements. These courses are normally provided at the customer’s premises.

“The introduction to the ASD-STE100 gave me a nice and clear overview of what to expect in the two training days that followed. Consistent language and spelling in STE are the rules I like best. The list of approved and unapproved verbs was a nice surprise for me. Shumin gave a highly practical STE training using relevant and pragmatic examples that relate closely to our field of work.” Maikel Kornuit, Technical Author, Triview.

Who should attend?

  • Compliance managers
  • CIO, COO, CTO
  • Customer support managers
  • Documentation managers
  • Editors
  • Engineering managers
  • Engineers and SMEs who create documentation
  • ILS managers
  • Maintenance managers
  • Operation managers
  • Product managers
  • Project managers
  • Quality managers
  • Technical writers
  • Translation managers
  • Translators

What training outcomes to expect?

Ms. Shumin Chen will teach participants how to correctly and effectively use STE in practice. She will also address some of the mistakes commonly found in technical writing and the frequently incorrect use of common STE writing rules.

Our interactive training, exercises and workshop, will teach participants to standardise content to:

  • Author more efficiently
  • Communicate more effectively with a global audience
  • Improve operational safety
  • Reduce AOG / downtime
  • Facilitate modular writing and reuse
  • Facilitate teamwork
  • Facilitate translation
  • Maximise consistency
  • Optimise product lifecycle support
  • Reduce the cost of creating and maintaining technical publications

Trainer’s qualifications

Ms. Shumin Chen, principal trainer & consultant at Shufrans TechDocs received her professional on-the-job training in the field of STE under the tutelage of Dr Frans Wijma, a linguist and documentation expert. Together as an experienced global team, they provided their combined knowledge and dedication to benefit customers worldwide. To date, they have provided training and consultancy services to over 170 companies. Shufrans TechDocs is the only company with such vast experience in providing certified STE training.

Shumin has supported various companies with their STE and other documentation needs, based on standards where possible. Although STE was developed for the aerospace industry, more specifically for aircraft maintenance documentation, Shumin found that it made a lot of sense to apply the same principles to other industries and types of documents as well. Few -if any- changes to the specification are necessary to adapt STE to industries ranging from machinery to IT, automotive to medical equipment.

 

 

 

Join a certified ASD-STE100 Simplified Technical English training workshop in Auckland, New Zealand

Join a certified ASD-STE100 Simplified Technical English training workshop in Auckland, New Zealand

Quick facts

Dates: 19 – 20 April 2017

Location: Auckland, New Zealand

Length of training: 2 days

Fee: 1,850 NZD

Early bird registration: Before 28 March 2017

Sign up early to enjoy a 20% training discount

Deadline for registration: 10 April 2017

Summary

Simplified Technical English (STE) stresses on the use of unambiguous terminology where one word only has one meaning. This reduces the likelihood of using synonymous terms that can result in confusion. Optimum re-usability of technical terms on the word, phrase, and sentence levels is to be expected. This will greatly improve any product life-cycle management process.

Technical documentation that is written in STE becomes easier for non-native speakers of the English language to understand. The resulting text is much easier to translate which is especially relevant when machine translation is part of your localization strategy. Preparing your technical content with ASD-STE100 ensures quality at the source and prepares you for future-proof translation processes.

Said Ms Shumin Chen, principal ASD-STE100 trainer: “The benefits of implementing and writing in Simplified Technical English (STE) are manifold – audience engagement through high-quality content, improved product safety, lower life cycle cost and reduced logistics footprint!”

“The ASD-STE100 course I attended by Shumin was very intensive yet enjoyable. Besides the standard format and company templates used when creating documentation, STE rules helped me understand that there is an alternative approach to technical writing. Top Qualities: Effective, versatile, high-quality training delivery.” Manufacturing Engineer, FNSS Defence Systems

Course outline*

  • Practical overview of ASD-STE100 Simplified Technical English
  • How STE helps both native & non-native speakers of English
  • Writing rules and how to apply them in practice
  • How to use the general vocabulary
  • How to deal with industry-specific terminology
  • How to use STE for various documentation types
  • How to implement STE with minimal disruption to on-going production and existing documentation
  • Hands-on STE editing and review

Who should attend?

  • Compliance managers
  • CIO, COO, CTO
  • Customer support managers
  • Documentation managers
  • Editors
  • Engineering managers
  • Engineers and SMEs who create documentation
  • ILS managers
  • Maintenance managers
  • MRO personnel
  • Operation managers
  • Product managers
  • Project managers
  • Quality managers
  • Technical writers
  • Translation managers
  • Translators

What training outcomes to expect?

Ms. Shumin Chen will teach participants how to correctly and effectively use STE in practice. She will also address some of the mistakes commonly found in technical writing and the frequently incorrect use of common STE writing rules.

Our interactive training, exercises and workshop let participants standardise content to:

  • Author more efficiently
  • Communicate more effectively with a global audience
  • Improve operational safety
  • Reduce AOG / downtime
  • Facilitate modular writing and reuse
  • Facilitate teamwork
  • Facilitate translation
  • Maximise consistency
  • Optimise product lifecycle support
  • Reduce the cost of creating and maintaining technical publications

Trainer’s qualifications

Ms. Shumin Chen, principal trainer & consultant at Shufrans TechDocs received her professional on-the-job training in the field of STE under the tutelage of Dr Frans Wijma, a linguist and documentation expert. Together as an experienced global team, they provided their combined knowledge and dedication to benefit customers worldwide. To date, they have provided training and consultancy services to over 180 companies. Shufrans TechDocs is the only company with such vast experience in providing certified STE training.

Shumin has supported various companies with their STE and other documentation needs, based on standards where possible. Although STE was developed for the aerospace industry, more specifically for aircraft maintenance documentation, Shumin found that it made a lot of sense to apply the same principles to other industries and types of documents as well. Few -if any- changes to the specification are necessary to adapt STE to industries ranging from machinery to IT, automotive to medical equipment.

* Shufrans also offers customised ASD-STE100 training solutions tailored to meet your specific requirements. These courses are normally provided at the customer’s premises.

Join a 2-day Simplified Technical English training workshop session in Berlin, Germany

Join a 2-day Simplified Technical English training workshop session in Berlin, Germany

Quick facts

Dates: 23 – 24 February 2017

Location: Berlin, Germany

Length of training: 2 days

Early bird registration: Before 31 January 2017

Sign up early to enjoy a 20% training discount

Deadline for registration: 14 February 2017

Summary

ASD-STE100 Simplified Technical English (STE) is a controlled language that is used to write technical manuals in such a way that they can be more easily understood by an international audience. STE helps to make translations cheaper and more accurate. Often a formal requirement for aircraft and defence maintenance documentation, STE can easily be adapted to all technical industries and beyond. Ms. Shumin Chen will teach participants how to correctly and effectively use STE in practice. She will also address some of the mistakes commonly found in technical writing and the frequently incorrect use of common STE writing rules.

Course outline*

  • Practical overview of ASD-STE100 Simplified Technical English
  • How STE helps both native & non-native speakers of English
  • Writing rules and how to apply them in practice
  • How to use the general vocabulary
  • How to deal with industry-specific terminology
  • How to use STE for various documentation types
  • How to implement STE with minimal disruption to on-going production and existing documentation
  • Hands-on STE editing and review

* Shufrans also offers customised ASD-STE100 training solutions tailored to meet your specific requirements. These courses are normally provided at the customer’s premises.

“STE is a ‘way of life’ in the field of technical writing and documentation. The ASD-STE100 exercises covered a wide spectrum of topics from choosing between approved and non-approved words to recreating documentation in STE. Shumin expertly guides us from classroom learning mode to real-life practical application of STE rules. The materials that she presented were informative and very convincing.” Martin Broekhuis, Technical Editor, Webasto.

Who should attend?

  • Compliance managers
  • CIO, COO, CTO
  • Customer support managers
  • Documentation managers
  • Editors
  • Engineering managers
  • Engineers and SMEs who create documentation
  • Graphics specialists
  • ILS managers
  • Maintenance managers
  • Operation managers
  • Product managers
  • Project managers
  • Quality managers
  • Software research engineers
  • Technical illustrators
  • Technical writers
  • Translation managers
  • Translators

What training outcomes to expect?

Our interactive training, exercises and workshop, will teach participants to standardise content to:

  • Author more efficiently
  • Communicate more effectively with a global audience
  • Improve operational safety
  • Reduce AOG / downtime
  • Facilitate modular writing and reuse
  • Facilitate teamwork
  • Facilitate translation
  • Maximise consistency
  • Optimise product lifecycle support
  • Reduce the cost of creating and maintaining technical publications

Trainer’s qualifications

Ms. Shumin Chen, principal trainer & consultant at Shufrans TechDocs received her professional on-the-job training in the field of STE under the tutelage of Dr Frans Wijma, a linguist and documentation expert. Together as an experienced global team, they provided their combined knowledge and dedication to benefit customers worldwide. To date, they have provided training and consultancy services to over 180 companies. Shufrans TechDocs is the only company with such vast experience in providing certified STE training.

Shumin has supported various companies with their STE and other documentation needs, based on standards where possible. Although STE was developed for the aerospace industry, more specifically for aircraft maintenance documentation, Shumin found that it made a lot of sense to apply the same principles to other industries and types of documents as well. Few -if any- changes to the specification are necessary to adapt STE to industries ranging from machinery to IT, automotive to medical equipment.

This training workshop is jointly organised in with INSTRKTIV, our preferred training partner in Germany.

 

 

Certified Simplified Technical English workshop in St Petersburg, Russia, 20 – 21 June 2017

Certified Simplified Technical English workshop in St Petersburg, Russia, 20 – 21 June 2017

Quick facts

Dates: 20 – 21 June 2017

Location: St Petersburg, Russia

Length of workshop: 2 days

Deadline for registration: 22 May 2017

Summary

ASD-STE100 Simplified Technical English (STE) is a controlled language that is used to write technical manuals in such a way that they can be more easily understood by an international audience. STE helps to make translations cheaper and more accurate. Often a formal requirement for aircraft and defence maintenance documentation, STE can easily be adapted to all technical industries and beyond. Ms. Shumin Chen will teach participants how to correctly and effectively use STE in practice. She will also address some of the mistakes commonly found in technical writing and the frequently incorrect use of common STE writing rules.

Seminar workshop outline*

  • Practical overview of ASD-STE100 Simplified Technical English
  • How STE helps both native & non-native speakers of English
  • Writing rules and how to apply them in practice
  • How to use the general vocabulary
  • How to deal with industry-specific terminology
  • How to use STE for various documentation types
  • How to implement STE with minimal disruption to on-going production and existing documentation
  • Hands-on STE editing and review

* Shufrans also offers customised ASD-STE100 training solutions tailored to meet your specific requirements. These courses are normally provided at the customer’s premises.

 

ASD-STE100 is mandated by several commercial and military specifications (MIL-SPEC) that control the style and content of maintenance documentation.

 

 

Who should attend?

  • Compliance managers
  • CIO, COO, CTO
  • Customer support managers
  • Documentation managers
  • Editors
  • Engineering managers
  • Engineers and SMEs who create documentation
  • ILS managers
  • Maintenance managers
  • Operation managers
  • Product managers
  • Project managers
  • Quality managers
  • Technical writers
  • Translation managers
  • Translators

What learning outcomes to expect?

Our interactive seminar and workshop, will help participants edit their own content to:

  • Author more efficiently
  • Communicate more effectively with a global audience
  • Improve operational safety
  • Reduce AOG / downtime
  • Facilitate modular writing and reuse
  • Facilitate teamwork
  • Facilitate translation
  • Maximise consistency
  • Optimise product lifecycle support
  • Reduce the cost of creating and maintaining technical publications

Speaker’s profile

Ms. Shumin Chen, principal trainer & consultant at Shufrans TechDocs received her professional on-the-job training in the field of STE under the tutelage of Dr Frans Wijma, a linguist and documentation expert. Together as an experienced global team, they provided their combined knowledge and dedication to benefit customers worldwide. To date, they have provided training and consultancy services to over 170 companies. Shufrans TechDocs is the only company with such vast experience in providing certified STE training.

Shumin has supported various companies with their STE and other documentation needs, based on standards where possible. Although STE was developed for the aerospace industry, more specifically for aircraft maintenance documentation, Shumin found that it made a lot of sense to apply the same principles to other industries and types of documents as well. Few -if any- changes to the specification are necessary to adapt STE to industries ranging from machinery to IT, automotive to medical equipment.

 

 

ASD-STE100 Simplified Technical English training workshop for individual writers in the UAE

ASD-STE100 Simplified Technical English training workshop for individual writers in the UAE

Quick facts

Dates: 23 – 24 January 2017

Location: Abu Dhabi, UAE

Length of training: 2 days

Early bird registration: 22 December 2016

Sign up early to enjoy a 20% training discount

Deadline for registration: 9 January 2017

Summary

ASD-STE100 Simplified Technical English (STE) is a controlled language that is used to write technical manuals in such a way that they can be more easily understood by an international audience. STE helps to make translations cheaper and more accurate. Often a formal requirement for aircraft and defence maintenance documentation, STE can easily be adapted to all technical industries and beyond. Ms. Shumin Chen will teach participants how to correctly and effectively use STE in practice. She will also address some of the mistakes commonly found in technical writing and the frequently incorrect use of common STE writing rules.

Course outline*

  • Practical overview of ASD-STE100 Simplified Technical English
  • How STE helps both native & non-native speakers of English
  • Writing rules and how to apply them in practice
  • How to use the general vocabulary
  • How to deal with industry-specific terminology
  • How to use STE for various documentation types
  • How to implement STE with minimal disruption to on-going production and existing documentation
  • Hands-on STE editing and review

* Shufrans also offers customised ASD-STE100 training solutions tailored to meet your specific requirements. These courses are normally provided at the customer’s premises.

 

Learning how to optimally use a documentation standard like ASD-STE100 is a substantial boost to our technical writing team’s capabilities and significantly improved our compliance rating! Raja Sureshbabu, Global Head of Aerospace Vertical, Tata Consultancy Services.

 

Who should attend?

  • Compliance managers
  • CIO, COO, CTO
  • Customer support managers
  • Documentation managers
  • Editors
  • Engineering managers
  • Engineers and SMEs who create documentation
  • Graphics specialists
  • ILS managers
  • Maintenance managers
  • Operation managers
  • Product managers
  • Project managers
  • Quality managers
  • Software research engineers
  • Technical illustrators
  • Technical writers
  • Translation managers
  • Translators

What training outcomes to expect?

Our interactive training, exercises and workshop, will teach participants to standardise content to:

  • Author more efficiently
  • Communicate more effectively with a global audience
  • Improve operational safety
  • Reduce AOG / downtime
  • Facilitate modular writing and reuse
  • Facilitate teamwork
  • Facilitate translation
  • Maximise consistency
  • Optimise product lifecycle support
  • Reduce the cost of creating and maintaining technical publications

Trainer’s qualifications

Ms. Shumin Chen, principal trainer & consultant at Shufrans TechDocs received her professional on-the-job training in the field of STE under the tutelage of Dr Frans Wijma, a linguist and documentation expert. Together as an experienced global team, they provided their combined knowledge and dedication to benefit customers worldwide. To date, they have provided training and consultancy services to over 180 companies. Shufrans TechDocs is the only company with such vast experience in providing certified STE training.

Shumin has supported various companies with their STE and other documentation needs, based on standards where possible. Although STE was developed for the aerospace industry, more specifically for aircraft maintenance documentation, Shumin found that it made a lot of sense to apply the same principles to other industries and types of documents as well. Few -if any- changes to the specification are necessary to adapt STE to industries ranging from machinery to IT, automotive to medical equipment.

 

 

2-day certified Simplified Technical English training workshop in Muscat, Oman

2-day certified Simplified Technical English training workshop in Muscat, Oman

Quick facts

Dates: 1 – 2 March 2017

Location: Muscat, Oman

Length of training: 2 days

Early bird registration: 1 February 2017

Sign up early to enjoy a 20% training discount

Deadline for registration: 15 February 2017

Summary

ASD-STE100 Simplified Technical English (STE) is a controlled language that is used to write technical manuals in such a way that they can be more easily understood by an international audience. STE helps to make translations cheaper and more accurate. Often a formal requirement for aircraft and defence maintenance documentation, STE can easily be adapted to all technical industries and beyond.

Ms. Shumin Chen will teach participants how to correctly and effectively use STE in practice. She will also address some of the mistakes commonly found in technical writing and the frequently incorrect use of common STE writing rules.

It is important that operation and management information be understandable to the target audience. Sometimes, operation information is conveyed through a less-than-optimum selection of words. The manufacturer’s technical language can result in incomprehensible operation documentation.

Course outline*

This course introduces the underpinning principles of STE and its most practical application. We will explain the underlying principles of STE grammar rules and offer participants the opportunity to apply what they have learnt in a highly interactive classroom environment.

  • Practical overview of ASD-STE100 Simplified Technical English
  • How STE helps both native & non-native speakers of English
  • Writing rules and how to apply them in practice
  • How to use the general vocabulary
  • How to deal with industry-specific terminology
  • How to use STE for various documentation types
  • How to implement STE with minimal disruption to on-going production and existing documentation
  • Hands-on STE editing and review

* Shufrans also offers customised ASD-STE100 training solutions tailored to meet your specific requirements. These courses are normally provided at the customer’s premises.

Who should attend?

  • Compliance managers
  • CIO, COO, CTO
  • Customer support managers
  • Documentation managers
  • Editors
  • Engineering managers
  • Engineers and SMEs who create documentation
  • ILS managers
  • Maintenance managers
  • Operation managers
  • Product managers
  • Project managers
  • Quality managers
  • Technical writers
  • Translation managers
  • Translators

What training outcomes to expect?

Our interactive training, exercises and workshop, will teach participants to standardise content to:

  • Author more efficiently
  • Communicate more effectively with a global audience
  • Improve operational safety
  • Reduce AOG / downtime
  • Facilitate modular writing and reuse
  • Facilitate teamwork
  • Facilitate translation
  • Maximise consistency
  • Optimise product lifecycle support
  • Reduce the cost of creating and maintaining technical publications

Trainer’s qualifications

Ms. Shumin Chen, principal trainer & consultant at Shufrans TechDocs received her professional on-the-job training in the field of STE under the tutelage of Dr Frans Wijma, a linguist and documentation expert. Together as an experienced global team, they provided their combined knowledge and dedication to benefit customers worldwide. To date, they have provided training and consultancy services to over 180 companies. Shufrans TechDocs is the only company with such vast experience in providing certified STE training.

Shumin has supported various companies with their STE and other documentation needs, based on standards where possible. Although STE was developed for the aerospace industry, more specifically for aircraft maintenance documentation, Shumin found that it made a lot of sense to apply the same principles to other industries and types of documents as well. Few -if any- changes to the specification are necessary to adapt STE to industries ranging from machinery to IT, automotive to medical equipment.

 

 

Open Simplified Technical English (STE) training workshop in Rabat, Morocco

Open Simplified Technical English (STE) training workshop in Rabat, Morocco

Quick facts

Dates: 14 – 15 February 2017

Location: Rabat, Morocco

Length of training: 2 days

Early bird registration: Before 16 January 2017

Sign up early to enjoy a 20% training discount

Deadline for registration: 26 January 2017

This two-day professional training course is intended for technical authors to familiarise themselves with the ASD-STE100 controlled language specification through a series of classroom- and workshop-type instruction and interaction.

Summary

ASD-STE100 Simplified Technical English (STE) is a controlled language that is used to write technical manuals in such a way that they can be more easily understood by an international audience. STE helps to make translations cheaper and more accurate.

STE improves quality, both in the aviation and defence industries, where it is often mandatory for safety reasons, and in any other technical industries. 

 

Course outline*

  • Practical overview of ASD-STE100 Simplified Technical English
  • How STE helps both native & non-native speakers of English
  • Writing rules and how to apply them in practice
  • How to use the general vocabulary
  • How to deal with industry-specific terminology
  • How to use STE for various documentation types
  • How to implement STE with minimal disruption to on-going production and existing documentation
  • Hands-on STE editing and review

* Shufrans also offers customised ASD-STE100 training solutions tailored to meet your specific requirements. These courses are normally provided at the customer’s premises.

“STE is a ‘way of life’ in the field of technical writing and documentation. The ASD-STE100 exercises covered a wide spectrum of topics from choosing between approved and non-approved words to recreating documentation in STE. Shumin expertly guides us from classroom learning mode to real-life practical application of STE rules. The materials that she presented were informative and very convincing.” Martin Broekhuis, Technical Editor, Webasto.

Who should attend?

  • Compliance managers
  • CIO, COO, CTO
  • Customer support managers
  • Documentation managers
  • Editors
  • Engineering managers
  • Engineers and SMEs who create documentation
  • Graphics specialists
  • ILS managers
  • Maintenance managers
  • Operation managers
  • Product managers
  • Project managers
  • Quality managers
  • Software research engineers
  • Technical illustrators
  • Technical writers
  • Translation managers
  • Translators

What training outcomes to expect?

Ms. Shumin Chen will teach participants how to correctly and effectively use STE in practice. She will also address some of the mistakes commonly found in technical writing and the frequently incorrect use of common STE writing rules.

Our interactive training, exercises and workshop, will teach participants to standardise content to:

  • Author more efficiently
  • Communicate more effectively with a global audience
  • Improve operational safety
  • Reduce AOG / downtime
  • Facilitate modular writing and reuse
  • Facilitate teamwork
  • Facilitate translation
  • Maximise consistency
  • Optimise product lifecycle support
  • Reduce the cost of creating and maintaining technical publications

Trainer’s qualifications

Ms. Shumin Chen, principal trainer & consultant at Shufrans TechDocs received her professional on-the-job training in the field of STE under the tutelage of Dr Frans Wijma, a linguist and documentation expert. Together as an experienced global team, they provided their combined knowledge and dedication to benefit customers worldwide. To date, they have provided training and consultancy services to over 170 companies. Shufrans TechDocs is the only company with such vast experience in providing certified STE training.

Shumin has supported various companies with their STE and other documentation needs, based on standards where possible. Although STE was developed for the aerospace industry, more specifically for aircraft maintenance documentation, Shumin found that it made a lot of sense to apply the same principles to other industries and types of documents as well. Few -if any- changes to the specification are necessary to adapt STE to industries ranging from machinery to IT, automotive to medical equipment.

 

 

Dozuki Workshop Series – Optimize your technical content (Part 2 of 3)

Dozuki Workshop Series – Optimize your technical content (Part 2 of 3)

Read Part 1 of our blog series here:

Dozuki Workshop Series – Optimize your technical content (Part 1 of 3)

A precise, coherent and audience-oriented technical content delivery is what every professional technical communicator should aim for, and standardising your terminology and documents at the word, phrase, and sentence levels is the first step to take.

In part two of our three-part text analysis, we will continue to share in more examples of how you can prepare your content for optimum re-use, readability, and translatability. We will highlight areas for improvement, then provide the same information based on Simplified Technical English (STE) writing rules.

RULE: 5.1 Keep procedural sentences as short as possible.

1a) Standard English:

The next two steps demonstrate using the iSclack, a great tool for safely opening the iPhone 5c that we recommend for anyone doing more than one repair on an iPhone 5, 5s, or 5c. If you aren’t using the iSclack, skip to Step 5.

 

1b) STE:

If you do not use the iSclack, go to Step 5. Steps 3 and 4 show you how to use the iSclack to open the iPhone 5c safely. If you will do more than one repair, we recommend this tool.

 

Analysis:

In this rewrite, we advise users to skip the next two steps immediately if they do not use the iSclack. Also, shorter instructions that inform the user what specific actions to complete are easier to process. Procedural sentences in STE should ideally stay within the 20-word limit.

 

RULE: 3.3  Use the approved forms of the verb to make only:

  – The infinitive (to open..)

  – The imperative (Open the..)

 – The past participle as an adjective (the opened valve)

  – The simple present tense (it opens)

  – The simple past tense (it opened)

  – The future tense (you will open..)

2a) Standard English:

  • Close the handle on the iSclack, opening the suction-cup jaws.

 

2b) STE:

  • Close the iSclack handles to open the suction-cup jaws.

 

Analysis:

The present participle or verbs ending in -ing are not used in STE unless they are part of a technical name. Some examples include: during, lighting, missing, routing, and servicing.

 

RULE: 1.1 Only use approved words in the dictionary

3a) Standard English:

  • Place the bottom of your iPhone in between the suction cups, against the plastic depth gauge.
  • The top suction cup should rest just above the home button.
  • Open the handles to close the jaws of the iSclack. Center the suction cups and press them firmly onto the top and bottom of the iPhone.

 

3b) STE:

  • Put the bottom of your iPhone between the suction cups, against the plastic depth gauge.
  • The top suction cup must be just above the home button.
  • Open the handles to close the jaws. Align the suction cups with the center, then push them tightly onto the top and bottom of the iPhone.

 

Analysis:

Use ‘put‘ instead of ‘place’, ‘must‘ instead of ‘should’, ‘push‘ instead of ‘press’, and ‘tightly‘ instead of ‘firmly’. ‘Center‘ is an approved STE word, but only as a technical noun. Ergo, it is necessary to rewrite this clause to: ‘Align the suction cups with the centre,..’.

The STE general vocabulary or dictionary offers technical writers approved synonyms for non-approved words. This is going to be very helpful for the writer who is transitioning from Standard English to Simplified Technical English.

 

Stay tuned for more ‘Optimizing your technical content’ later this month!


Shumin Chen

About the speaker

Since 2006, Ms Shumin Chen has been working as a consultant with customers in various industries worldwide: aerospace and defence, banking, consumer products, healthcare, IT, medical and fitness equipment. She has helped many companies with their documentation needs, based on standards where possible, and is widely regarded as a leading expert in ASD-STE100 Simplified Technical English training, aviation documentation and multilingual documentation.

Ms Chen now heads the ASD-STE100 training arm of Shufrans TechDocs. In her current role, Ms Chen continues to focus on the practical implementation of international standards to facilitate the efficient creation and management of multilingual documentation.

Copyright © 2016 Shufrans TechDocs. All rights reserved. No part of this article may be reproduced or transmitted in any form or by any means whatsoever without express written permission from the author, except in the case of brief quotations embodied in critical articles and reviews. 

Ready to learn more?

Make STE your strategic partner today!

STE training & consultancy
Dozuki Workshop Series – Optimize your technical content (Part 1 of 3)

Dozuki Workshop Series – Optimize your technical content (Part 1 of 3)

Your content matters

To follow-up with the audience on the webinar session on 26 July 2016, we will share in more detail some examples of how you can prepare your content for optimum re-use, readability, and translatability.

In the three-part text analysis that follows, we will highlight areas for improvement, then provide the same information based on Simplified Technical English (STE) writing rules.

 

Replace iphone 5c power button STE

 

RULE: 1.2 Use approved words from the Dictionary only as the part of speech given.

1a) Standard English:

If your display is cracked, keep further breakage contained and prevent bodily harm during your repair by taping the glass.

 

1b) STE:

If there are cracks in your display glass, use tape to prevent more damage and possible injuries.

 

Analysis:

‘Crack’ is only approved as an STE technical noun, not a verb. For this reason, we changed the past participle form ‘cracked’ to ‘cracks’.

It is also not advisable to use fake verbs or a passive construction such as ‘by taping’ in your sentence. This is a violation of rule 1.2 where ‘tape’ is used only as a noun, and also hides the doer of the action. Instead, write ‘use tape to prevent more damage..’ to sound more direct.

We also removed unnecessary phrasings like ‘keep further breakage contained’ and ‘bodily harm’, substituting them with the simple verb ‘to prevent’, and unambiguous words such as ‘more damage’ to the equipment, and ‘possible injuries’ to the user for a more concise sentence construction.

RULE: 1.6 Use a Technical Name only as a noun, not as a verb.

2a) Standard English:

Lay overlapping strips of clear packing tape over the iPhone’s display until the whole face is covered.

 

2b) STE:

Make a cover for the full display glass area with overlapping strips of clear tape.

 

Analysis:

‘Cover’ is a non-approved verb in STE. Instead, use ‘cover’ as a technical noun. In this sentence pair above, we removed redundant words like ‘lay’, ‘over’, and ‘until’. The result is a concise, more direct sentence for the reader to complete his task more quickly and efficiently.

RULE: 1.3 Keep to the approved meaning of a word in the Dictionary. Do not use the word with any other meaning.

3a) Standard English:

This will keep glass shards contained and provide structural integrity when prying and lifting the display.

 

3b) STE:

This will keep glass shards together and give structural integrity when you move the display.

 

Analysis:

The STE verb ‘contain’ is defined as to have in something or to hold in something. The approved STE adverb ‘together’ appears simpler in meaning and more accurately describes the situation.

‘Provide’ as an unapproved STE verb is replaced with ‘give’, a shorter and more direct alternative.

‘Prying’ and ‘lifting’ can easily be described as ‘to move’. We hardly need to go into detail yet about prying and lifting as we risk confusing the reader at this point in time. Also, the –ing form or present participle verb form is not used in STE unless it is part of a technical name. For instance: lighting, missing, servicing.

RULE: 1.3 Keep to the approved meaning of a word in the Dictionary. Do not use the word with any other meaning.

4a) Standard English:

Wear safety glasses to protect your eyes from any glass shaken free during the repair.

 

4b) STE:

Use safety glasses for eye protection during the repair. 

 

Analysis:

‘Wear’ is defined as the action of becoming damaged as a result of friction. For other possibly valid meanings of ‘wear’, STE prefers the verbs ‘use’ or ‘put on’ safety glasses.

 

Further reading: Dozuki Workshop Series – Optimize your technical content (Part 2 of 3)


Shumin Chen

About the speaker

Since 2006, Ms Shumin Chen has been working as a consultant with customers in various industries worldwide: aerospace and defence, banking, consumer products, healthcare, IT, medical and fitness equipment. She has helped many companies with their documentation needs, based on standards where possible, and is widely regarded as a leading expert in ASD-STE100 Simplified Technical English training, aviation documentation and multilingual documentation.

Ms Chen now heads the ASD-STE100 training arm of Shufrans TechDocs. In her current role, Ms Chen continues to focus on the practical implementation of international standards to facilitate the efficient creation and management of multilingual documentation.

Copyright © 2016 Shufrans TechDocs. All rights reserved. No part of this article may be reproduced or transmitted in any form or by any means whatsoever without express written permission from the author, except in the case of brief quotations embodied in critical articles and reviews. 

Sounds interesting?

For a list of STE approved and non-approved verbs, drop us a line!

Request for the STE verbs list